Warehouse Clerk - 2nd Shift

Sonwil Distribution Center Inc • West Seneca, NY

2d • $18 - $19 • Onsite

About The Position

The Warehouse Clerk manages warehouse dock activities and checks in drivers. Responsibilities include verifying orders and loads, tracking open and full doors, assigning doors, contacting drivers, printing bills of lading (BOLs) and packing slips, communicating with customer service representatives (CSRs), answering phone calls, responding to email, and completing other assignments as requested. The schedule is Monday through Friday, 2:30 p.m. to 11:00 p.m. The position is located at the facility at 4900 North America Drive in West Seneca.

Requirements

• High school diploma or GED.
• Customer service experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Problem analysis and problem-solving skills.
• Attention to detail and accuracy.
• Initiative.
• Basic PC skills and familiarity with MS Office Suite, including Excel, Word, and Outlook.
• Ability to work in a fast-paced environment, independently and as part of a team.
• Must wear a safety vest.
• Must be able to lift up to 50 lbs.

Responsibilities

• Provide exceptional customer service.
• Manage and check in drivers efficiently and effectively.
• Maintain necessary records and track inbounds, BOLs, packing slips, schedules, and orders.
• Perform data entry as needed.
• Communicate daily with internal departments by telephone and email.
• Prioritize and multitask client requests.
• Obtain and evaluate relevant information to handle inquiries and complaints.
• Respond promptly and courteously to client requests.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED