Warehouse Automation Systems Manager

Ryder Supply Chain Solutions•Warren, OH

2d•Onsite

About The Position

The Warehouse Automation Systems Manager manages and executes a comprehensive maintenance program for automation and facilities within an assigned business unit. The role ensures maintenance objectives, plans, and strategies are communicated and implemented, oversees hourly maintenance employees, and serves as a subject matter expert for performance, reliability, and continuous improvement of autonomous vehicle systems (AGVs/LGVs) in a highly automated distribution center. The manager oversees daily AGV/LGV performance and system health, including uptime, fault response, battery diagnostics, software platforms, and integrations with WES/WCS systems. The role plans preventive maintenance and repair work, leads troubleshooting and improvement efforts, manages staff and vendors, monitors maintenance KPIs and costs, and produces equipment health and downtime reports. The position is based in Warren, Ohio, with a Monday–Friday day schedule and flexibility to work other shifts as needed. Travel is 0–10%.

Requirements

High school diploma or GED.
At least 3 years of maintenance management experience supervising others.
At least 5 years of automation or mechanical maintenance experience.
Advanced experience with electrical (including high-voltage) and mechanical equipment, conveyance systems, and warehouse automation.
Advanced vendor-management background.
Advanced experience troubleshooting automation controls using WCS or WES, or advanced PLC troubleshooting.
Advanced experience maintaining spare-parts inventories and preventive-maintenance schedules using a CMMS.
Basic proficiency in MS Excel and maintenance software.
Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
Ability to manage multiple internal and external customers through a team to meet required timelines.
Ability to read, analyze, and interpret operating manuals, maintenance instructions, blueprints, and similar materials.
Critical problem-solving ability, including knowing when and how to escalate issues outside the site.
Flexibility to work other shifts as needed.

Nice To Haves

Bachelor’s degree in business, logistics, engineering, or a related field.

Responsibilities

Implement strategies for business, customer, and site performance in conjunction with onsite continuous-improvement processes.
Monitor AGV software platforms and integrations with WES/WCS systems to optimize vehicle traffic and task efficiency.
Manage day-to-day AGV/LGV performance and health, including uptime, fault response, and battery diagnostics; ensure equipment and automation meet solution-uptime requirements.
Track basic spare-parts and vendor costs.
Manage direct reports, including LGV Technicians and LGV Fault Chasers (Wranglers), and track and minimize staff overtime.
Plan preventive maintenance and typical repair projects for assigned sites; troubleshoot and repair equipment and drive continuous-improvement initiatives and accountability.
Assist with implementation of business maintenance programs and direct maintenance activities, including policy compliance and marketing and sales support.
Monitor established KPIs, MTF, vendor response, and other items needed to support automation performance.
Lead calibration and alignment of AGV systems, including LIDAR, encoders, navigation sensors, and drive units.
Generate and present equipment-health reports, downtime trends, and maintenance KPIs.
Manage internal teams to achieve effective, cost-conscious solutions.
Conduct root-cause analysis of recurring faults or systemic issues and implement corrective and preventive actions.
Adhere to maintenance strategies and perform or manage preventive maintenance on lower- to mid-complexity automated sites.
Perform other duties as requested.

Benefits

Medical, dental, and vision benefits start at 30 days.
401(k) savings plan with company match.
Discounted employee stock purchase options.
Employee discounts on tools, cars, appliances, travel, and other items.
Paid major holidays and paid time off within the first year.
Up to 12 weeks of paid maternity leave.
Health, prescription, dental, vision, life insurance, and disability insurance options.
Paid time off for vacation, illness, bereavement, family, and parental leave.
Tax-advantaged 401(k) retirement savings plan.
Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.