Warehouse Automation Analyst

Capstone Logistics, LLC•Tulsa, OK
•Onsite

About The Position

The Warehouse Automation Analyst analyzes, configures, and supports an automated guided vehicle (AGV) fleet, including task flow, routing, and throughput within warehouse management and fleet control systems. The role performs root-cause analysis on AGV faults, stoppages, and failed tasks; executes manual override and recovery procedures to restore material flow; and tracks equipment performance and exception data to support continuous improvement of automated material handling processes. The position also supports AGV deployment and fleet operating procedures, maintains inventory accuracy through LPN and pallet tracking, trains operators on safe powered industrial truck operation and AGV interaction procedures as required, and follows location and work-center safety and security policies. This is a safety-sensitive position.

Requirements

  • Ability to read and interpret technical documentation, work instructions, and safety procedures in English.
  • Two or more years of warehouse operations experience, with exposure to automated material handling systems.
  • Two or more years of powered industrial lift experience, such as forklifts, cherry pickers, and pallet jacks.
  • Ability to troubleshoot mechanical, electrical, battery/charging, and communication faults.
  • Strong analytical and problem-solving skills, detail-oriented follow-up, and excellent time management.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to work overtime as assigned.
  • High school diploma or equivalent.
  • Ability to lift up to 50 lbs. unassisted.
  • Ability to operate powered industrial trucks, including stand-up and sit-down forklifts, cherry pickers, and pallet jacks.
  • Ability to stand, walk, and bend for extended periods on the warehouse floor.

Nice To Haves

  • Working knowledge of AGV/AMR systems, conveyors, sortation equipment, and warehouse control or fleet management interfaces.
  • Proficiency in data entry and reporting within warehouse management systems and spreadsheet skills for KPI tracking.
  • Powered industrial truck certification.

Responsibilities

  • Perform corrective maintenance and root-cause troubleshooting on AGV units that have stopped or are not performing as expected.
  • Manually override or complete tasks an AGV failed to execute, maintaining inventory accuracy through LPN and pallet tracking.
  • Log, track, and close equipment issues and repairs, and drive them through the escalation process.
  • Analyze AGV downtime and exception data to identify recurring failure modes and recommend corrective actions.
  • Support AGV deployment and fleet operating procedures, including task flow and staging.
  • Train operators on safe powered industrial truck operation and AGV interaction procedures, as required.
  • Follow location and work-center safety and security policies at all times.
  • Perform other warehouse automation functions as required.
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