Warehouse Automation Analyst

Capstone Logistics • Tulsa, OK

2d • Onsite

About The Position

The Warehouse Automation Analyst analyzes, configures, and supports an automated guided vehicle (AGV) fleet, including task flow, routing, and throughput within warehouse management and fleet control systems. The role troubleshoots AGV faults, stoppages, and failed tasks, performs manual overrides and recovery procedures to restore material flow, and tracks equipment performance and exception data to support continuous improvement of automated material handling processes.

The position also performs corrective maintenance and root-cause troubleshooting on AGV units, maintains inventory accuracy through LPN and pallet tracking when completing failed tasks, and logs and escalates equipment issues and repairs. It supports AGV deployment and fleet operating procedures, trains operators on safe powered industrial truck use and AGV interaction as required, and follows location and work-center safety and security policies. This is a safety-sensitive position requiring warehouse-floor work and operation of powered industrial trucks.

Requirements

• Ability to read and interpret technical documentation, work instructions, and safety procedures in English.
• Two or more years of warehouse operations experience, with exposure to automated material handling systems.
• Two or more years of powered industrial lift experience, including forklifts, cherry pickers, or pallet jacks.
• Ability to troubleshoot mechanical, electrical, battery or charging, and communication faults.
• Strong analytical and problem-solving skills, detail-oriented follow-up, and excellent time management.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to work overtime as assigned.
• High school diploma or equivalent.
• Ability to lift up to 50 pounds unassisted.
• Ability to operate powered industrial trucks, including stand-up and sit-down forklifts, cherry pickers, and pallet jacks.
• Ability to stand, walk, and bend for extended periods on the warehouse floor.

Nice To Haves

• Working knowledge of AGV/AMR systems, conveyors, sortation equipment, and warehouse control or fleet management interfaces.
• Proficiency in data entry and reporting within warehouse management systems, with spreadsheet skills for KPI tracking.
• Powered industrial truck certification.

Responsibilities

• Analyze, configure, and support an AGV fleet, including task flow, routing, and throughput within warehouse management and fleet control systems.
• Perform root-cause analysis and corrective troubleshooting on AGV faults, stoppages, failed tasks, and units not performing as expected.
• Execute manual overrides and recovery procedures, including completing tasks an AGV failed to execute, to restore material flow and maintain inventory accuracy through LPN and pallet tracking.
• Track equipment performance, downtime, and exception data; identify recurring failure modes and recommend corrective actions.
• Log, track, and close equipment issues and repairs, and advance them through the escalation process.
• Support AGV deployment and fleet operating procedures, including task flow and staging.
• Train operators on safe powered industrial truck operation and AGV interaction procedures, as required.
• Follow location and work-center safety and security policies.
• Perform other warehouse automation functions as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED