Warehouse Associate

Paradies Lagardère•Houston, TX

11d

About The Position

The Warehouse Associate supports warehouse operations on and off the airport site. The role includes processing shipping and receiving, unloading trucks, pulling and packing orders, delivering stock, and performing maintenance activities for the shops. Associates communicate and partner with store management, vendors, and airport staff to support compliance with rules and regulations for deliveries and merchandise movement. They learn the warehouse layout, inventory types, and merchandise departments. The role also includes replenishing and delivering stock to various locations throughout the day, pulling reports, and filling orders to maintain merchandise levels. Warehouse Associates work with sales associates and managers to put away stock, set planograms, and support promotions. They may also perform store functions such as customer service, register transactions, and maintenance.

Requirements

High school diploma or equivalent.
At least one year of warehouse, retail, or customer service experience.
Strong customer service and effective communication skills.
Ability to work with a consistent sense of urgency.
Ability to prioritize and handle several projects at once.
Self-starter able to work with minimal instruction.
Ability to adapt to changing priorities and unexpected situations.
Ability to perform computer work.
Ability to lift 40 pounds, stand for long periods, climb, lift, and bend.
Valid driver's license.
Availability for early morning hours (6 a.m.–2 p.m.), weekends, and holidays.

Responsibilities

Put internal and external customers first.
Provide customer service through efficient inventory control and distribution.
Properly use and respect company-issued tools and resources in accordance with workplace security practices.
Build and maintain good working relationships with fellow associates.
Maintain store, stockroom, and warehouse appearance and a safe work environment in compliance with health and safety, visual merchandising, housekeeping, and maintenance standards.
Accurately conduct receiving, cycle counts, product returns, and transfer transactions using handheld or company equipment.
Complete required process controls and paperwork accurately.
Apply stock security processes consistently.
Resolve inventory control issues and escalate them as required.
Accurately report and follow up on IMT issues.
Identify and report discrepancies to management according to defined processes.
Price stock and assist with store stocking as needed.
Unload trucks, pull and pack orders, and deliver stock.
Pull reports and fill orders to maintain merchandise levels.
Assist sales associates and managers with putting away stock, setting planograms, and promotions.
Perform other store functions as needed, including customer service, register transactions, and maintenance.