Warehouse Associate

UnitedHealth Group•Etna, OH

12d•$16 - $29

About The Position

The Warehouse Associate supports distribution center operations by receiving, storing, picking, packing, and shipping products, including pharmaceutical and refrigerated specialty products. The role uses warehouse management software and material-handling equipment to process shipments and orders accurately, while following applicable standard operating procedures, safety requirements, and DEA regulations. Associates may cross-train across warehouse areas, assist with projects and inventory counts, and work independently or with a team. Overtime may be required when necessary.

Requirements

High school diploma or GED.
Basic mathematical proficiency and strong interpersonal skills.
Ability to lift up to 50 pounds.
Ability to work regularly at heights of 20–30 feet.
Ability to develop and maintain cooperative working relationships.
Ability to use good judgment when carrying out detailed instructions.
Ability to learn and effectively use appropriate distribution software.
Ability to work overtime when necessary.
Ability to work independently and as part of a team.
Ability to comply with applicable policies, procedures, safety rules, OSHA standards, and DEA regulations.

Nice To Haves

Excellent customer service skills.
Professionalism and a mature sense of accountability.
Ability to move and organize pharmaceutical products.
Strong organizational and time-management skills, attention to detail, and ability to maintain focus amid intermittent distractions.
Good written and spoken communication skills, including ability to read and understand English-language shipping and receiving documents and product labels.
Previous warehouse experience and comfort working at heights up to 30 feet on powered equipment.
Ability to apply acquired knowledge and skills to standard tasks in a fast-paced environment and learn and apply new information and methods.
Some problem-solving ability on routine assignments and experience working within defined standard operating procedures or scientific methods.
Experience with RF scanners and/or quality assurance.
Ability to work closely with teammates, multitask, meet deadlines, work under pressure with a positive attitude, and respond flexibly to changing priorities.
Proficiency in Microsoft Office.

Responsibilities

Check delivery and shipping documents to verify shipments are addressed to the Optum Distribution Center; reject deliveries addressed elsewhere.
Load and unload inbound trailers using pallet jacks or equivalent equipment.
Use the Warehouse Management System (WMS) to check in products and follow required storage regulations for refrigerated specialty products.
Store products in warehouse locations using an order picker or other equipment.
Pick products, perform quality checks, pack and prepare orders, and load outbound trailers and trucks.
Follow standard operating procedures for sorting and consolidating freight, building and wrapping pallets, and preparing shipments.
Separate incoming shipments by purchase order number or supplier for verification.
Inspect containers and products for damage, expiration dates, tampering, non-saleable condition, and quantity discrepancies.
Record shortages, over-shipments, and damaged goods on shipping documents and notify the appropriate manager about refused deliveries.
File receiving paperwork, including purchase orders, receivers, backorders, and ship-on-arrival orders.
Perform housekeeping and inventory-control tasks, maintain a clean and safe work area, and participate in periodic physical inventory counts.
Use pallet jacks and, as required by job duties, other material-handling equipment; complete training and certification as needed.
Cross-train in multiple warehouse areas and participate in projects as needed.
Follow direction, adapt to changing priorities, and comply with organizational policies, procedures, safety rules, OSHA standards, and DEA regulations.
Perform other assignments as directed by a manager or supervisor.