Warehouse Associate (Mail Sorter)

Pitney Bowes•Charlotte, NC

3d•Onsite

About The Position

Pitney Bowes is hiring a full-time Presort Associate 1 at its Charlotte, North Carolina facility. The role prepares and sorts outgoing and inbound mail and packages, monitors quality, supports sorter equipment, and ensures mail is ready for dispatch within service-level requirements. The position is scheduled for the first shift, Tuesday through Saturday, from 9:00 a.m. to 5:15 p.m., and pays $16.50 per hour. The associate follows quality-management practices and USPS preparation requirements, checks mail details such as postage, dates, barcodes, weight, thickness, and mail class, and works to keep the work area clean and safe. The role may require overtime, including weekends, holidays, or another shift, with little or no advance notice. Pitney Bowes describes an inclusive, casual, and safe work environment and offers training and development opportunities.

Requirements

Dependable and reliable.
Strong verbal and written communication skills.
Strong organizational skills.
Strong customer service skills.
Able to lift up to 50 pounds, with or without accommodation.
Able to walk, stand, stoop, and bend for 80% of the time, with or without accommodation.
Sufficient English comprehension to understand and follow safety and operational directions communicated in English, regardless of native language.
Able to work overtime, which may include weekends, holidays, or a different shift, with little or no advance notice.
Must have current work experience at Pitney Bowes as a Warehouse Mail Sorter.

Nice To Haves

Knowledge of the presort mailing business.

Responsibilities

Prepare outgoing permit and metered mail by checking dates, postage, and barcode quality before production.
Communicate errors and identify bad barcodes on mail and packages.
Troubleshoot and remove mail-piece jams from machinery.
Monitor mail and package quality before processing and dispatch.
Match ZIP code USPS labels and machine bin numbers to tray numbers.
Follow Quality Management System practices and double-check mail details, including date, weight, thickness, barcodes, presort slug, indicia, postage rate, and mail class.
Follow USPS label and preparation requirements when stacking and preparing sorted mail.
Ensure sorter and other mail-processing equipment are operating properly.
Assist with inbound and outbound mail and package processing.
Stay informed about acceptance times and truck departure times.
Prepare mail and packages to meet service-level agreements.
Maintain a clean work area to help prevent injuries and tripping hazards.
Perform additional duties as required.