Warehouse Associate (Mail Sorter)

Pitney Bowes • Charlotte, NC

3d • Onsite

About The Position

Pitney Bowes is hiring a full-time Presort Associate 1 at its Charlotte, North Carolina facility. The role prepares, sorts, and processes incoming and outgoing mail and packages using sorter equipment. Associates review mail for correct dates, postage, barcodes, and other quality requirements; troubleshoot machine jams; and prepare sorted mail according to USPS labels and preparation requirements. The position also involves monitoring equipment and mail quality, supporting inbound and outbound processing, meeting dispatch times and service-level agreements, and maintaining a clean work area.

The posted shift is listed as 1 PM–9:15 AM, Monday through Friday, with an additional $3.00 per hour for the third shift. The posting states that overtime may include weekends, holidays, or a different shift, sometimes with little or no advance notice. Applicants must have current work experience at Pitney Bowes as a Warehouse Mail Sorter.

Pitney Bowes Presort Services sorts mail on behalf of clients, helping them achieve postage savings through a national operating-center network. The company describes an inclusive, casual, and safe work environment, training and development opportunities, and opportunities for advancement.

Requirements

• Must have current work experience at Pitney Bowes as a Warehouse Mail Sorter.
• Must be dependable and reliable.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Ability to lift up to 50 pounds, with or without accommodations.
• Ability to walk, stand, stoop, and bend for 80% of the time, with or without accommodation.
• Sufficient understanding of English to understand and follow safety and operational directions communicated in English, regardless of native language.
• Ability to work overtime, which may include weekends, holidays, or a different shift, with little or no advance notice.

Nice To Haves

• Knowledge of the presort mailing business.

Responsibilities

• Prepare outgoing permit and metered mail by checking dates, postage, and barcode quality before production.
• Communicate errors and identify bad barcodes on mail and packages.
• Troubleshoot and remove mail-piece jams from machinery.
• Monitor mail and package quality before processing and dispatch.
• Match ZIP-code USPS labels and machine bin numbers with tray numbers.
• Follow Quality Management System practices and policies, double-checking dates, weight, thickness, barcodes, presort slug, indicia, postage rate, and mail class.
• Follow USPS labels and preparation requirements when stacking and preparing sorted mail.
• Ensure sorter and other mail-processing equipment are running properly.
• Assist with inbound and outbound mail and package processing.
• Stay informed about acceptance times and truck departure deadlines.
• Prepare mail and packages to meet service-level agreements.
• Maintain a clean work area to help prevent injuries and tripping hazards.
• Perform additional duties as required.

Benefits

• Paid time off.
• Multiple medical, dental, and vision insurance options.
• Multiple savings plan options, including a 401(k) plan with company match, Health Savings Account, and Dependent Care Flexible Spending Account.
• Access to the PB Life Perks discount program.
• Eligibility for the PB Employee Referral Program.
• Training and access to development programs.
• Opportunities for advancement.
• Weekly paychecks.
• Inclusive, casual, and safe work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed