Warehouse Associate (Mail Sorter)

Pitney Bowes • Charlotte, NC

5d • Onsite

About The Position

Pitney Bowes is hiring a full-time Presort Associate 1 at its Charlotte, North Carolina facility. The role prepares and processes outgoing, inbound, and outbound mail and packages, ensuring items meet quality standards and service-level agreements. The associate checks mail details and barcodes, operates and monitors sorting equipment, resolves jams, prepares sorted mail for dispatch, and maintains a clean and safe work area. The stated shift is listed as “3rd Shift: 1PM-9:15AM Monday-Friday,” with an additional $3.00 per hour for the third shift. The posting also states a base rate of $16.50 per hour.

Pitney Bowes Presort Services sorts mail on behalf of clients, helping them access discounted postage. Its national network processes more than 17 billion pieces of mail annually and provides services from client pickup through delivery into the postal system.

Requirements

• Dependable and reliable.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Able to lift up to 50 pounds, with or without accommodation.
• Able to walk, stand, stoop, and bend 80% of the time, with or without accommodation.
• Sufficient understanding of English to understand and follow safety and operational directions communicated in English, irrespective of native language.
• Able to work overtime, which may include weekends, holidays, or a different shift, with little or no advance notice.
• Must have current work experience at Pitney Bowes as a Warehouse Mail Sorter.

Nice To Haves

• Knowledge of the presort mailing business.

Responsibilities

• Prepare outgoing permit and metered mail by checking the date, postage, and barcode quality before production.
• Communicate errors and identify bad barcodes on mail and packages.
• Troubleshoot and remove mail-piece jams from machinery.
• Monitor mail and package quality before processing and dispatch.
• Match ZIP-code USPS labels and machine bin numbers with tray numbers.
• Follow Quality Management System practices and policies, double-checking dates, weight, thickness, barcodes, presort slug, indicia, postage rate, and class of mail.
• Follow USPS labels and preparation requirements for stacking and preparing sorted mail.
• Ensure sorter and other mail-processing equipment are operating properly.
• Assist with inbound and outbound processing of mail and packages.
• Stay informed of acceptance times and truck departure deadlines.
• Prepare mail and packages to meet service-level agreements.
• Maintain a clean work area to help prevent injuries and tripping hazards.
• Perform additional duties as required.

Benefits

• Paid time off.
• Medical, dental, and vision insurance options.
• 401(k) plan with company match.
• Health Savings Account and Dependent Care Flexible Spending Account options.
• PB Life Perks Discount Program.
• Eligibility for the PB Employee Referral Program.
• Training and opportunities for advancement.
• Weekly paychecks.
• Career development through training and access to development programs.
• Casual and safe work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed