Warehouse Area Manager

Spreetail•Nanticoke, PA
•Onsite

About The Position

Spreetail is seeking an operational leader to join its fulfillment network as an Area Manager. The role owns either Inbound or Outbound shift operations and leads frontline associates and shift leads to meet daily throughput goals while maintaining quality and safety standards. It is a frontline leadership position intended to develop candidates for advanced operations management roles across Spreetail’s nationwide logistics network. The Area Manager leads daily inbound receiving and stow or outbound pick, pack, and ship operations; improves operating processes and performance; develops and retains team members; coordinates labor and capacity with planning and freight partners; communicates with marketplace partners and carriers to resolve operational issues; and enforces safety, standard operating procedures, and facility standards. The role may require non-standard shifts, peak-season work, alternating weekends, or extended hours according to business volume. Spreetail describes a results-oriented culture that encourages time off and offers vacation, paid wedding-week time off, paid parental leave, health and wellness programs, and paid time off for community impact. The company welcomes applicants with diverse backgrounds and does not require a college degree.

Requirements

  • 2–4 years of direct supervisory experience managing hourly frontline teams.
  • Intermediate to advanced proficiency in Excel or Google Sheets, including pivot tables, VLOOKUPs, and data modeling.
  • Ability to interpret production metrics and use them to make shift-level labor adjustments.
  • Practical experience in process mapping, drafting standard operating procedures, and training diverse workforces to standardized work instructions.
  • Demonstrated ability to deliver constructive feedback, resolve floor conflicts constructively, and foster an inclusive, high-performance team culture.
  • Willingness to work non-standard shifts, including peak-season surges, alternating weekends, or extended hours as business volume dictates.

Nice To Haves

  • Supervisory experience in a high-volume fulfillment center, distribution hub, or manufacturing environment.

Responsibilities

  • Lead daily shift operations for inbound receiving and stow or outbound pick, pack, and ship.
  • Ensure adherence to customer service-level agreements, quality metrics, and daily throughput goals.
  • Identify operational bottlenecks, eliminate waste, and implement Lean and continuous-improvement initiatives to improve cost per unit, fulfillment speed, and inventory accuracy.
  • Coach, mentor, and develop shift leads and fulfillment associates; conduct structured one-on-ones, support retention, and cultivate internal promotion pipelines.
  • Partner with supply chain planning and freight carriers to align labor forecasts with inbound and outbound volume and yard capacity.
  • Act as the operational point of contact for marketplace partners and carrier representatives, resolving exceptions, transit delays, and vendor-compliance discrepancies in real time.
  • Enforce safety protocols, audit standard operating procedures, and maintain facility 5S standards.
  • Train employees in standardized work instructions and foster accountability and an inclusive, high-performance team culture.

Benefits

  • Generous vacation policy.
  • Paid time off for wedding week.
  • Paid parental leave and support for parents of growing families.
  • Affordable medical, dental, and vision plans with coast-to-coast coverage.
  • Free telehealth and on-demand mental health resources.
  • Annual milestone recognition, which may include special gifts, swag store credit, or donations to a nonprofit of the employee’s choice.
  • Spreetail Spotlight Awards.
  • Paid time off for community and social-impact activities.
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