Ward Secretary (4895)
About The Position
The Ward Secretary, Emergency Trauma provides essential administrative and clerical support to the Emergency/Trauma Center, helping ensure efficient unit operations and clear, timely communication among clinical team members. This role supports a fast-paced, high-acuity care environment by facilitating accurate recordkeeping, coordinating patient flow, and maintaining information needed for safe and effective care delivery. Working closely with nurses, physicians, and interdisciplinary staff, the Ward Secretary manages documentation, processes orders within defined scope, responds to inquiries, and assists with departmental logistics. Organized, detail-oriented work and collaboration contribute to patient safety, service quality, and smooth departmental functioning. The role involves prolonged sitting, computer use, and document handling, along with intermittent walking, standing, and reaching. Light lifting of charts, office supplies, or small equipment may be required. Work takes place in a high-acuity emergency department with frequent interruptions, varying noise levels, and rapid workflow changes. The role may involve stressful or emotionally charged situations and occasional exposure to clinical environments requiring infection-control and safety protocols. Confidentiality, situational awareness, and professionalism are essential.
Requirements
- Computer and keyboarding skills.
- Prolonged periods of sitting, computer use, and handling documents; intermittent walking, standing, and reaching; and ability to lift light materials such as charts, office supplies, or small equipment.
- Adequate vision, hearing, and communication abilities to support accuracy and timely information exchange.
Nice To Haves
- BLS certification preferred.
- High school diploma or GED preferred.
- Clerical training preferred.
- Knowledge of medical terminology preferred.
- Nursing assistant training preferred.
Responsibilities
- Prepare, compile, and maintain patient records and unit documents in accordance with departmental standards.
- Answer phones, relay messages, and respond to requests from patients, families, and clinical staff.
- Support patient flow by tracking room assignments, monitoring status boards, and coordinating information with care team members.
- Maintain inventory of supplies and forms and keep the unit organized for daily operations.
- Enter, update, and verify information in electronic systems accurately and confidentially.
- Collaborate with nurses, providers, and support staff to support efficient workflow and timely response to emergent needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
