Ward Clerk, Acute Care .3 FTE (Mondays)

Okanogan County Public Hospital District #3•Omak, WA

20d•$17 - $26•Onsite

About The Position

The Ward Clerk functions under the direction and supervision of the supervisor/registered nurse to perform assigned general clerical duties which may include preparing, compiling, and maintaining records on the nursing unit, demonstrating proficiency and accuracy. The Ward Clerk is assigned to receive and transmit communication to appropriate persons, process physician’s orders, complete required documents specific to patient care procedures, maintain patient census report, file reports of diagnostic/therapeutic services in the patient record, obtain/deliver items as needed, and maintain stock inventory.

Requirements

Must be at least 18 years of age.
Able to pass pre-employment screenings, including a pre-employment drug and alcohol screening and the Washington State Patrol Background Check in compliance with Washington State Law and Federal Regulations.
Must be able to handle frequent interruptions and distractions.
Must be able to prioritize and quickly return to emergent tasks when interrupted.
Completion of Ward Clerk training under the supervision of a currently employed clerk.

Nice To Haves

Ability to communicate and interact with patients of all ages.

Responsibilities

Consistently and legibly transcribes physician’s orders from patient charts to nursing records and medication sheets, prioritizing "Stat Orders" first.
Ensures the phone is attended at all times, answering with courtesy, transferring calls appropriately, and taking messages when necessary, always identifying yourself.
Acts as a receptionist, assisting visitors and directing them to patient rooms and other hospital departments.
Keeps the nurses station tidy and organized.
Faxes information using the fax machine at the nurse’s station and places faxed material in the appropriate chart or department.
Operates the radio at the nurse’s station and knows how to use the pager system via radio and phone.
Notifies the patient’s nurse, or another nurse, if a call light has been on longer than 5 minutes.
Places lab work and X-ray reports on patient charts in a timely manner after the nurse has reviewed and initiated them.
Adds extra chart forms (e.g., doctor’s orders, progress notes, nurse’s notes, graphic forms) as needed.
Notifies the nurse when monitor alarms go off and checks if patient leads are off or the battery needs replacement.
Notifies the lab for any new orders or specific time draws ordered by the doctor and follows up if the time frame has passed.
Makes appropriate copies of charts for patient transfers to other facilities and ensures discharge forms are on the chart for doctor and nurse to complete.
Creates and maintains an up-to-date call list for physicians and staff in other departments.
May call surgery staff in for emergency surgery under the direction of the house supervisor after the primary physician has contacted the anesthesiologist.
Greets all patients, visitors, physicians, and other staff members in a courteous, respectful, and professional manner at all times.
Responds to all patients with empathy and positive interpersonal skills at all times.
Reports for scheduled shift on time and prepared to assume responsibilities.
Reports to work in proper uniform/attire.
Leaves for meal break on time and returns on time.
Varies work schedule to meet the needs of the department.
Ensures the department manager has approved all scheduled overtime.
Seeks supervisor approval before working beyond scheduled hours that will result in overtime.
Schedules all time off with supervisor’s approval.
Strictly adheres to hospital attendance/tardiness policies 100% of the time.
Performs all duties as assigned.
Wears I.D. badge in a visible location at all times on hospital property.
Protects I.D. and access badge and reports any issues or loss immediately to supervisor or to the Human Resource Department.
Attends and participates in meetings and is responsible for information communicated at meetings and in email.
Attends all mandatory in-service training on a timely basis as scheduled.
Participates as an active team member at staff meetings.
Reads communications and acts upon them in a positive and informative manner.
Identifies own educational needs and maintains appropriate skill level through educational opportunities.
Exercises a commitment to practicing behaviors that are in agreement with the spirit of cooperation and reflect the values described in the Code of Mutual Respect and Professionalism.
Assists all patients, family members, physicians, visitors, and employees in a professional and courteous manner.
Extends special attention and sensitivity to all patients, visitors, physicians, and fellow employees.
Actively promotes diversity and inclusion across the organization for both patients and coworkers while avoiding any language or actions considered to be discriminatory or derogatory regarding race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.
Assists in maintaining an atmosphere of cooperation and teamwork with other departments and community partners.
Demonstrates a genuine willingness to prevent or resolve inter-personal conflicts.
Demonstrates the ability to participate in and/or implement team decisions.
Adheres to HIPAA and all applicable privacy laws at all times, only sharing information on a “need to know” basis.
Follows Infection Control procedures at all times.
Strictly adheres to standard precautions by adhering to the usage of personal protective equipment when handling blood or body fluids.
Washes hands and other skin surfaces with soap and water thoroughly and often in an effort to control spreading of germs within the department and facility.
Adheres to isolation procedures at all times as applicable.
Demonstrates adequate knowledge of safety policies and procedures, the use of MSDS sheets, hazardous material procedures, and safety codes.
Demonstrates adequate knowledge of security issues, i.e., personal protection, protection of personal and hospital property.
Be familiar with and comply with the Mid-Valley Hospital & Clinic Personnel Handbook and Policies.
Be familiar with the collective bargaining agreement (Union Contract) of the UFCW 21 and Mid-Valley Hospital.
Demonstrates the ability to adapt to varied age-specific patient populations.