Ward Clerk ED Nights

Ohio County Healthcare•Hartford, KY
•Onsite

About The Position

The Ward Clerk ED Nights position at Ohio County Hospital in Hartford, KY is a full-time role responsible for performing secretarial and clerical functions for the assigned nursing unit. This includes managing telephone calls, receiving and delivering messages, ordering supplies, transcribing medical orders, entering orders into the computer system, and filing reports. The role also involves retrieving charts, coordinating communication, and providing assistance to the professional staff in patient care. The Ward Clerk must adhere to all hospital and nursing policies, legal compliance, and the organization's purpose, vision, and values. They are expected to maintain a safe and therapeutic environment, report any hazards, and respond to emergency codes. The position requires strong communication skills, the ability to work under stressful conditions, and adherence to safety precautions, including bloodborne pathogen precautions.

Requirements

  • Minimum high school diploma or equivalent required.
  • BLS certification or obtains within six months of hire.
  • Ability to follow written or verbal instructions effectively.
  • Knowledge of basic terminology.
  • Basic keyboarding skills.

Responsibilities

  • Performs secretarial and clerical functions for the assigned nursing unit.
  • Manages telephone etiquette, receiving and delivering messages.
  • Orders supplies and transcribes medical orders.
  • Enters orders into the computer system and places completed reports on charts.
  • Retrieves charts from the HIM Department and files health care directives.
  • Coordinates the transfer of oral and written communication for physicians, families, other nursing units, and ancillary departments.
  • Provides assistance to the professional staff in the delivery of direct patient care for all age groups.
  • Identifies self by name and nursing unit when answering the phone.
  • Answers and addresses patients in a caring tone.
  • Channels messages and/or patient requests to the appropriate person in a timely manner.
  • Listens attentively and requests clarification and/or feedback as indicated.
  • Gives clear and concise messages.
  • Immediately gives attention to patients or visitors who present themselves to the nursing station.
  • Assures notification of the maintenance department when a patient is transferred by helicopter.
  • Performs all procedures according to established policies and procedures of OCH and adheres to legal compliance policies as well as other regulatory issues.
  • Keeps charts in proper order for the MD to see.
  • Enters orders into the computer.
  • Assists medical and nursing staff in locating the patient record.
  • Ensures charts have the necessary forms and are stamped with patient information.
  • Makes copies of the medical record as directed for transfers.
  • Completes the daily activity sheet.
  • Orders and stocks necessary departmental supplies.
  • Runs errands as assigned by staff nurse, if all RN’s are busy.
  • Provides wheelchair transport of patients for admission/discharge.
  • Delivers specimens.
  • Delivers requisitions when applicable.
  • Assists with phone calls for staffing needs.
  • Files health care directives.
  • Retrieves records from HIM for Emergency Department as needed.
  • Maintains a Safe and Therapeutic Environment for Patient Care.
  • Takes necessary safety precautions when transporting patients of all ages.
  • Reports any faulty equipment and infection or safety hazards to the staff nurse on the unit.
  • Reports all incidents immediately to the nurse in charge and ensures Incident Reports are filled out completely with assistance from the staff nurse before the shift ends.
  • Knows and responds accurately to all emergency code situations, remaining calm and following directions.
  • Knows and uses good body mechanics.
  • Reports to assigned area during disaster drill or disaster and carries out assigned functions in a timely manner.
  • Keeps the nursing station neat and clean and assists other nursing personnel in reducing clutter in the hallways.
  • Includes helping the RN clean stretchers, emptying linen, replacing linen in patient’s rooms, and washing dishes in the Emergency Department lounge.
  • Adheres to blood and body fluid precautions.
  • Knows where to locate personal protective equipment and uses it appropriately.
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