Waitstaff LLH

Riverside Hospital • Smithfield, VA

2d

About The Position

The Waitstaff provides residents and their guests with service that exceeds expectations and creates a memorable dining experience. The role requires knowledge of current menu options and ingredients, as well as awareness of residents’ dietary restrictions and preferences. Waitstaff work closely with kitchen staff to ensure orders are prepared and served accurately and promptly.

Requirements

• Food Handler Card (FH): Virginia State ANSI-approved Food Handlers certificate program, required within 30 days.
• Allergen Awareness Certification: Virginia State ANSI-approved Allergen Awareness certificate program, required within 180 days.

Nice To Haves

• High school diploma or GED (preferred).
• One year of customer service experience in a hospitality environment (preferred).

Responsibilities

• Follow the Dining Service Training manual’s service protocols, greeting and seating residents and guests promptly and delivering meals graciously and on time.
• Respond professionally to residents’ and guests’ needs, preferences, requests, and concerns about meal service.
• Work closely with the kitchen team to ensure orders are prepared accurately and support team members in providing seamless, timely service.
• Complete daily duties, including opening and closing side work, restocking supplies, cold food preparation as applicable, and other assigned tasks.
• Assemble resident trays according to menu and tray-ticket information, following applicable dietary and allergy restrictions.
• Maintain knowledge of menu details and resident accounting procedures.
• Use food-service software and hardware for taking resident orders at tables or bedside, as applicable.
• Follow Dining Services quality controls and policies and procedures.
• Handle food safely, including using gloves and hair restraints, labeling and dating food, monitoring temperatures, and rotating food to reduce the risk of foodborne illness.
• Serve and clear tables using proper techniques.
• Set up and break down dining rooms and follow required sanitation and disinfection procedures.
• Help maintain each resident’s self-respect, personal dignity, and physical safety.
• Manage time appropriately to complete assigned duties.
• Arrive punctually and prepared to work scheduled shifts in a facility-approved uniform.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed