Waiter/Waitress - Apricity- Mammoth Mountain
About The Position
This position involves taking food and beverage orders and efficiently delivering items to dining room guests. The role requires prompt and warm greetings, efficient order taking following established service steps, and professional food delivery while maintaining safe food handling and sanitation standards. The Waiter/Waitress will demonstrate complete understanding of menu items and ingredients, advise guests on food and drink combinations, and accommodate reasonable requests. They will also need to demonstrate knowledge of specialized diets and allergens. Communication with back-of-the-house staff is crucial for accurate order delivery and special request accommodation. The role demands exceptional communication skills, the ability to work well with others, and flexibility and patience. Responsibilities include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding personal information. Promptly addressing complaints and relaying information to supervisors is also part of the job. The dining room must be set up and kept clean according to sanitation standards. The position requires operating various equipment and collaborating with other departments for special events and functions.
Requirements
- Demonstrates complete understanding of menu items and ingredients.
- Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
- As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others.
- Remains flexible and patient when communicating with guests and staff.
- Follows proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Instapay (early access to your wages)
- high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
