WAITER/WAITRESS (FULL AND PART TIME)
About The Position
Morrison Living is hiring full-time and part-time Waiters/Waitresses at The Lodge at Willow Ponds in Frederick, Maryland. The role takes food and beverage orders and efficiently delivers items to dining room guests, helping create memorable dining experiences. The schedule is Tuesday through Friday, 11:30 a.m. to 8:00 p.m., and Saturday, 12:30 p.m. to 6:30 p.m.; further details are provided during the interview. Prior hospitality experience is preferred, and the employer is willing to train. Pay is $16.00 to $17.00 per hour. The position includes greeting guests, taking and delivering orders, providing menu and dietary guidance, coordinating with back-of-house staff, maintaining sanitation and a clean dining room, handling tickets and cash, and addressing guest concerns. Associates work with other departments during special events and functions and may perform other assigned duties. Morrison Living describes the environment as fun, with a supportive team and a career opportunity at a leading hospitality company. Free uniforms, a free shift meal, and free parking are offered. Full-time and part-time associates are offered a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Full-time associates are also offered medical, dental, vision, life and disability insurance, commuter benefits, an employee assistance program, and flexible spending accounts. Associates may be eligible for paid and/or unpaid time off under applicable laws.
Requirements
- Prior hospitality experience is preferred.
- Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Prior hospitality experience.
Responsibilities
- Greet dining room guests promptly and warmly, take food and beverage orders efficiently, and follow established service steps.
- Deliver food promptly and professionally, follow safe food-handling and sanitation standards, and check in with guests about additional needs.
- Understand menu items and ingredients; advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
- Demonstrate knowledge of specialized diets and allergens as needed.
- Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
- Communicate effectively and remain flexible and patient when interacting with guests and staff.
- Collect tickets and follow proper cash-handling procedures.
- Promote a clean, safe, and neat environment for guests.
- Maintain sensitivity and confidentiality regarding personal or medical information shared by guests.
- Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
- Set up the dining room before and after service and keep it clean and neat while meeting sanitation standards.
- Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
- Work with staff from other departments on special events and functions.
- Perform other duties as assigned.
Benefits
- Free uniforms
- Free shift meal
- Free parking
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Full-time associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
