Wait Staff - Lenoir Woods, PT Day/Evening

Lutheran Senior Services•Columbia, MO

6d•$15 - $22

About The Position

The Wait Staff team member performs dining-server duties in an upscale dining atmosphere and supports a range of dining-service functions. The role helps maintain clean, sanitary, and organized dining areas, facilities, and equipment, and may assist with food preparation. The position is at Lenoir Woods and is listed as part-time, day/evening.

Requirements

At least 1 year of waiting experience in a fine-dining or country-club venue; 2 to 3 years is preferred.
Ability to read, understand, and follow recipe instructions, diet orders, resident preference cards, and work assignments.
Willingness to perform routine, repetitive tasks with frequent interruptions.
Patience and tolerance toward staff, residents, and family members.
Ability to develop constructive working and interpersonal relationships with colleagues and customers.
Problem-solving and decision-making skills.
Service orientation and excellent organizational skills.
Active listening and effective communication skills.
Must have or be willing to receive a Hepatitis A vaccine if working within St. Louis County, in accordance with county health regulations.
Ability to work with chemicals and cleaning agents and to withstand temperature and humidity changes, including entering refrigerated storage areas and working near ovens, ranges, dishwashing machines, and steam tables.
Must be free from infections or diseases.
Ability to lift and carry a 20-pound tray from a height of 36 inches for 100 feet; walk continuously for one-half mile; push or pull a 180-pound sled 20 feet using 30 pounds of force; push a wheelchair carrying a 200-pound load for 100 feet; push or pull 30 pounds; and perform one full squat.

Nice To Haves

Two to three years of waiting experience in a fine-dining or country-club venue.

Responsibilities

Provide excellent customer service that promotes satisfaction and reflects an upscale dining experience.
Take and serve food and beverage orders promptly and appropriately.
Greet customers courteously and make quick decisions to address dissatisfied customers when needed.
Know menu details, including allergens and preparation methods, and explain these to guests.
Recommend menu items and share additional menu information with customers.
Know drink recipes and enter them into computer software.
Serve 16 or more guests at a time and recall orders upon request.
Check products for quality and correct issues that could affect a guest’s experience.
Perform assigned work routines using dining-service utensils, supplies, and equipment.
Assist with dining-service setup, including setting up dining rooms and tables, stocking buffets and serving stations, preparing beverages, salads, desserts, and other food items according to recipes, and assisting at catering events.
Assist with receiving and storing food and supplies; ensure food is served at proper temperatures and on time.
Complete dining-service cleanup, including daily cleaning, bussing tables, sweeping, mopping, vacuuming, washing dishes, removing trash, stocking and storing items correctly, and keeping work areas clean.