VTC Technician

CACI • Suitland, MD

6d • Onsite

About The Position

CACI is seeking a skilled and experienced VTC Technician (Level 2) to join our dynamic team to support a DoD client in Suitland, MD. This is a full-time, regular position requiring a TS/SCI clearance and involves up to 10% local travel.

Requirements

• 3 - 5 years of comprehensive experience with VTC A/V (Audio & Video) systems. Alternatively, 7+ years of experience in VTC A/V systems without a Bachelor's degree.
• Bachelor's degree in a STEM field.
• Security+ ITIL Foundation and/or Practitioners Certificate
• Must have an active Top Secret clearance with SCI (Sensitive Compartmented Information) eligibility.

Nice To Haves

• Comfortable in high visibility and customer-facing environments.
• Demonstrate strong communication and multitasking skills.
• Provide excellent customer service.

Responsibilities

• Install, maintain, and troubleshoot a wide variety of VTC equipment, including cameras, microphones, video displays, speakers, audio mixers, DVD players, video matrix switches, wires, and cables.
• Conduct site surveys to design and install A/V systems based on customer requirements.
• Perform routine operational tests and fault isolation on AV/VTC systems and equipment.
• Conduct regular preventative maintenance inspections of AV/VTC equipment.
• Empower users with knowledge and training on control, interfaces, and use of the audio/visual and VTC equipment.
• Develop plans for re-engineering and replacing legacy systems to improve customer productivity, enhance maintainability, and reduce costs.
• Ability to travel within the National Capital Region (NCR) in support of UC operations.
• Must be physically able to lift 50 lbs, crawl, and walk long distances.
• Proficient in Microsoft Visio and Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook).
• Thorough understanding of the Department of Defense (DoD) and Defense Intelligence Agency (DIA) VTC system requirements.

Benefits

• flexible time off
• robust learning resources
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level