VTC Administrator

CACI • Suitland, MD

1d • Onsite

About The Position

CACI is seeking a skilled and experienced VTC Administrator (Level 2) to join our dynamic team to support a DoD client in Suitland, MD. The ideal candidate will have extensive experience in video telecommunications engineering, project management, and digital A/V systems. This role requires an individual who is comfortable in high-visibility, customer-facing environments and has a proven track record of managing VTC infrastructure lifecycles.

Requirements

• At least 3 years of project management experience.
• 3-7 years of comprehensive experience with digital A/V (Audio & Video) systems.
• At least 3 years of video telecommunications engineering experience.
• At least 2 years of experience manipulating VTC network components.
• VTC Infrastructure lifecycle management experience.
• Must have an active Top Secret clearance with SCI eligibility.
• Comfortable in high visibility and customer-facing environments.
• Strong communications and multitasking skills.
• Excellent customer service skills.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel, Access, Visio, and Outlook).
• Security+ Certification: Required

Nice To Haves

• AMX, Extron, or Crestron experience preferred.

Responsibilities

• Oversee and manage VTC projects from inception to completion, ensuring all project milestones are met.
• Design, configure, and maintain VTC network components including MCU, Expressway, Controller, UC Manager, Cisco Meeting Server, TMS, and Conductor.
• Work with Cisco and Polycom Codecs and supporting infrastructure.
• Configure and troubleshoot both classified and unclassified Internet (IP) and ISDN video teleconferencing systems.
• Develop plans for re-engineering and replacing legacy VTC systems to improve customer productivity, enhance maintainability, and reduce costs.
• Provide excellent customer service, addressing break/fix requests and new hardware installations within the National Capital Region (NCR).
• Create and maintain comprehensive documentation for VTC systems and procedures.
• Be prepared to travel within the NCR as needed to support VTC operations.
• Must be physically able to lift 50lbs, crawl, and walk long distances.

Benefits

• flexible time off
• robust learning resources
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed