VP, Supply Chain Operations and GPO Implementation

Community Hospital Corporation•Plano, TX

23d•Onsite

About The Position

Community Hospital Corporation (CHC) is seeking a Vice President of Supply Chain Operations and GPO Implementation, based at its corporate headquarters in Plano. The position leads all aspects of implementing new members into the HealthTrust GPO and advances SupplyTrust’s analytics for cost savings, dashboards, and ad hoc reporting, with a focus on reliability, dependability, and compliance. The role oversees new membership implementation and the analytics team, and develops and monitors supply chain goals and objectives in support of the organization’s mission. The VP works directly with member hospital CEOs, COOs, and CFOs to exceed service expectations and align activity with corporate supply chain initiatives. The role leads directors, managers, and business analysts; develops customer-focused GPO and custom solutions; and manages vendors, projects, budgets, and operational performance. Travel of up to 40% is required for implementations, conferences, and training.

Requirements

Bachelor’s degree in Business Administration, Supply Chain, or a related field.
At least 10 years of supply chain experience, including at least 5 years of supervisory experience.
Experience in a healthcare setting is preferred, but other experience, such as consumer supply chain or supply chain or procurement management consulting, is acceptable.
Previous leadership in designing, establishing, and maintaining an organizational structure that effectively accomplishes goals and objectives.
Experience standardizing complex and disparate processes, and experience with process improvement methodology, change management, and operational improvement in complex, interconnected systems.
Ability to influence stakeholders and effect organizational change through planning and monitoring.
Strong analytical and organizational skills, including the ability to develop staff, develop and monitor budgets, plan short- and long-range work, manage projects, and solve complex technical and human-resource problems.
Ability to make sound, accurate judgments in a timely manner.
Ability to build relationships, negotiate, influence, and create mutually beneficial outcomes with facility executives, corporate staff, and other stakeholders.
Strong customer-service orientation.
Ability to communicate openly, respectfully, effectively, and promptly with multiple audiences.
Ability to manage competing priorities, work under pressure, and meet deadlines in a fast-paced business environment.
Strong interpersonal and verbal and written communication skills for negotiating, presenting, and resolving complex issues.
Ability to manage and motivate people and teams, retain and develop high-potential employees, attract talent, and build strong teams.
Extensive knowledge of healthcare supply chain best practices, including purchasing, inventory management systems, procurement, supply distribution and operations, contracting, capital equipment, and automated systems.
High ethical standards and ability to promote integrity among staff.
Awareness of competitor offerings, trends, developments, and legislation affecting areas of responsibility, and ability to communicate that knowledge to staff.
Proficient PC skills, including Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Certification and/or demonstrated experience in lean processes and/or project management.
Experience in a healthcare setting.

Responsibilities

Develop and drive a best-in-class new membership implementation strategy and approach to maintain and grow membership.
Lead the team and handle administrative responsibilities, including expense report reviews, training, performance reviews, budgeting, and business reviews.
Identify and modify core business processes to improve the membership experience.
Develop and deliver presentations to executives and others on strategies, programs, practices, and issues.
Ensure compliance with policies and programs related to membership implementations.
Facilitate and coach the team through active membership implementations, collaborating with corporate teams on cross-business-unit approaches and strategies.
Understand customer needs and challenges, align GPO and custom solutions with member requirements, and communicate them to account management team members.
Identify and escalate critical issues and resolve them promptly with creative solutions.
Build understanding of the healthcare market through self-directed learning, participation in healthcare organizations, and commercial training.
Select, manage, coach, mentor, and develop a high-performing team, fostering accountability, collaboration, and results.
Work with the SupplyTrust account management team to develop and improve support tools, including dashboards, that enhance CHC’s competitive position and value proposition.
Review and analyze operational areas to ensure efficient, high-quality service delivery and achievement of productivity targets.
Deploy project management processes and methodologies to ensure projects are specified and delivered on time, within budget, to high quality standards, and in line with customer expectations.
Manage vendors providing products and services to the SupplyTrust analytics team.
Provide feedback on process improvement, lessons learned, program enhancements, and strategic alignment.
Travel up to 40% for new membership implementation, conferences, and training.
Develop and monitor budgets, plans, and staff capabilities in project management, data analytics, materials management systems, purchasing, and vendor management.
Work regularly with hospital administration to identify and resolve problems and coordinate and improve services.