VP Product Manager_Service Product Group

JPMorgan Chase & Co. • San Antonio, TX

1d

About The Position

As a Product Manager, you are driving customer value and successful service
technology modernization with dynamic & cross-functional teams.

If you are passionate about leveraging modern technology to create innovative
solutions and drive customer success, you have found the right team.

As a Product Manager within the Service Product Group, you will be a pivotal
leader in shaping the future of product innovation. Your role involves bridging
the gap between technologies and user needs, driving value for customers, and
guiding successful product launches. You will be responsible for developing
profitable products that provide customer value, ensuring top-tier client
experiences, and collaborating closely with cross-functional teams to deliver
high-quality products that exceed customer expectations.

Requirements

• 12+ years of experience in Product Management or 8+ years equivalent in a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics and able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Technical Acumen: Strong grasp of data science and machine learning principles, and robust understanding of AI technologies.
• Strategic Thinking: Able to align product strategies with overall business goals while identifying opportunities for growth
• Effective communication with both technical and non-technical stakeholders.
• Agile Methodologies: Familiarity with agile practices for iterative development and rapid prototyping.
• Collaboration in Matrixed Organization: Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders.

Responsibilities

• Conduct research and industry-specific trends to identify product opportunities and define product strategy.
• Develop and communicate a compelling product vision, define the Minimal Viable Product (MVP), and deliver product increments using Agile best practices.
• Work with data scientists, engineers, analysts, and software developers to guide the development of solutions that align with business goals.
• Drive product adoption by delivering compelling pitches to financial executives and guide complex, multi-month pilot programs.
• Manage a product roadmap that clearly maps future releases to long-term product strategy and ensure compliance with required standards and best practices.
• Develop product strategies and product visions that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed