VP of Product Management

SpotOn • Austin, TX

10h

About The Position

SpotOn is seeking an experienced product leader to oversee its Intelligence, Reporting, and Innovative AI teams. The VP will report directly to the Global Head of Product Management and work closely with the C-suite to shape product strategy, define roadmaps, and build impactful products. The role contributes to SpotOn’s overall product strategy and relies on data and metrics to advance company and customer goals. The VP manages and coaches Product Managers as they evaluate market opportunities, develop roadmaps, and adjust priorities in response to customer needs, data, and business priorities. The role calls for forward-thinking product vision, particularly as AI evolves, and close collaboration across Engineering, Design, Product Management, Sales, and Support. Product leaders may work shifts at customer restaurants or bars to understand customer needs firsthand.

Requirements

• At least 7 years of relevant product management experience or equivalent.
• At least 5 years of experience managing and coaching a team of Product Managers.
• Fluency with AI tools such as Claude, Vercel, or similar.
• Demonstrated customer engagement, including getting out of the building to understand customer needs and product interactions.
• Experience working in metrics-driven environments and using data to make informed decisions.
• Strong understanding of the product development lifecycle and experience designing and delivering quality products.
• Ability to manage multiple projects through an iterative process.
• Strong communication and presentation skills for varied audiences, including SMBs, investors, and executives.
• Ability to make decisions with imperfect information and lead teams through ambiguity and complexity.
• For U.S.-based roles, work authorization in the U.S. is required; visa sponsorship is not available.

Nice To Haves

• Past restaurant experience, especially working in a restaurant.

Responsibilities

• Define product strategy for assigned product areas and contribute to SpotOn’s overall product strategy.
• Use metrics and data to support company and customer goals and inform decisions.
• Manage and coach a team of Product Managers as they investigate market opportunities, build product roadmaps, and make strategic adjustments.
• Develop a forward-looking product vision and approach to product design, including in the area of AI.
• Collaborate with Engineering, Design, Product Management, Sales, and Support to understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify opportunities.
• Engage directly with customers to understand their needs and how they interact with SpotOn products; this may include working shifts at customer restaurants or bars.
• Present to audiences ranging from small and midsize businesses to investors and executives.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Restricted stock units (RSUs).
• Paid vacation, 10 company holidays, sick time, and volunteer time off.
• Employee Resource Groups to build community and inclusion at work.
• Monthly cell phone and internet stipend.
• Tuition reimbursement of up to $2,000 per calendar year for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed