VP of Pharmacy Operations

PHIL • Hebron, KY

48d • $220,000 - $250,000 • Hybrid

About The Position

The Director of Pharmacy leads and oversees multi-site pharmacy operations, driving clinical excellence, regulatory compliance, and operational efficiency. Headquartered in Hebron, KY, this executive leadership role directly manages local operations while exercising operational oversight over remote closed-door and mail-order facility sites in Ohio and Arizona. The ideal candidate brings extensive expertise in closed-door pharmacy workflows, mail-order operations, and collaborative manufacturer/patient hub services.

Requirements

• Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (RPh) from an accredited institution OR Bachelor’s degree in Operations Management, Supply Chain, Logistics, Business Administration, or a related field.
• 7+ years of experience in high-volume warehouse management, distribution, 3PL, or mail-order operations.
• 3+ years in multi-site operational leadership.
• Expertise with WMS/ERP platforms, fulfillment automation, labor optimization tools, and carrier management systems.
• Strong proficiency in data analysis, reporting tools (e.g., Excel, Tableau, or WMS-native dashboards), and the ability to leverage metrics to drive strategic operational decisions.

Nice To Haves

• Experience in healthcare is preferred.
• Experience in closed-door distribution, pharma/healthcare logistics, regulated supply chain, or collaborative hub models is preferred.
• Understanding of matrixed organizational structures, strict regulatory environments, and high-throughput fulfillment.

Responsibilities

• Direct operational oversight of the primary Hebron, KY facility alongside remote supervision of sites in Ohio and Arizona.
• Optimize order fulfillment, dispensing accuracy, inventory management, and logistics tailored to closed-door and mail-service environments.
• Partner closely with manufacturer hub programs, patient support services, and third-party logistics (3PL) partners to streamline benefit investigation, prior authorizations, and patient onboarding.
• Collaborate directly with local Pharmacists-in-Charge (PICs) and Quality Assurance teams to ensure operational workflows strictly comply with Board of Pharmacy, FDA, and DEA regulations.
• Direct operational budgets, labor planning, carrier cost controls, and fulfillment metrics (units per hour, cost per shipment, accuracy rates). Utilize data-driven insights to establish and monitor key performance indicators (KPIs), continuous improvement programs, and error-prevention protocols across all facilities.
• Quarterly travel to inspect remote operations in Ohio and Arizona, build team alignment, and meet key hub/client stakeholders.

Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech
• Hybrid working environment
• Competitive compensation (commensurate with experience)
• Full benefits (medical, dental, vision)
• 401(k) contribution opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Executive