VP of Operations - Multifamily - Atlanta, GA

Human Landscaping•Atlanta, GA

1d•Onsite

About The Position

The VP of Operations is the senior executive leader responsible for portfolio-wide operational performance, financial execution, and field leadership across a Class AA and A portfolio of more than 5,000 units. The role supervises four to five Regional Managers and is based in Atlanta, Georgia, with travel to Alabama, North Carolina, Florida, and Georgia. The position oversees occupancy, revenue growth, expense control, resident experience, and NOI delivery relative to approved budgets. It leads portfolio performance reviews, develops revenue and expense assumptions, models scenarios for different market and occupancy conditions, and addresses underperformance through structured corrective action plans. It also provides direct leadership to Regional Managers and ensures consistent property-level execution of leasing, maintenance, service, policy, and compliance standards.

Requirements

Bachelor’s degree in Business, Real Estate, Finance, or a related field.
10+ years of progressive property management experience, including at least 5+ years in senior multi-site leadership.
Demonstrated success driving portfolio-level financial performance across multiple assets or markets.
Proven experience developing and executing annual operating budgets for multi-million-dollar portfolios.
Strong P&L experience with clear accountability for NOI growth and expense control.
Deep understanding of revenue management, lease-up strategy, and renewal optimization.
Proven track record executing successful portfolio acquisitions.

Nice To Haves

MBA or CPM.

Responsibilities

Supervise portfolio-wide operational and financial performance.
Drive occupancy, rent growth, renewal capture, delinquency control, and revenue optimization.
Deliver NOI performance in alignment with approved budgets and translate operational execution into measurable NOI growth.
Lead portfolio performance reviews with Regional leadership.
Identify underperformance early and implement structured corrective action plans.
Develop site-level revenue assumptions, including market rent growth and occupancy projections.
Forecast controllable operating expenses using field-level insights and historical data.
Provide scenario modeling for varying market and occupancy conditions.
Provide direct leadership and accountability oversight to Regional Managers.
Ensure consistent execution of leasing, maintenance, and service standards.
Conduct structured property performance reviews and site visits.
Oversee turn performance and work order completion.
Drive consistency in policy enforcement and compliance.