VP of Operations
About The Position
REVOLVE is seeking an experienced VP of Operations to lead and scale operations across e-commerce and retail. Reporting to the Chief Logistics and Customer Operations Officer, this role oversees warehouse, fulfillment, inventory, and retail operations while driving operational excellence, efficiency, and scalability. The successful candidate will combine strategic leadership with hands-on direction of day-to-day operations and develop high-performing teams and processes to support continued growth across REVOLVE, FWRD, and retail. The role requires working effectively in a dynamic environment with minimal supervision and traveling as needed to distribution and retail locations.
Requirements
- BA/BS degree required.
- 15+ years of progressive operations experience, primarily in e-commerce warehousing, fulfillment, and facilities management, including senior-level responsibility for large-scale operations.
- Demonstrated experience driving productivity, process improvement, automation, and cost efficiencies.
- Experience developing and managing operating budgets, forecasts, and performance metrics.
- Proven track record of building and leading high-performing teams and developing operational leaders.
- Experience leading high-volume e-commerce, retail, distribution, or fulfillment operations.
- Proven experience scaling operations, including oversight of multiple facilities and/or locations.
- Strong knowledge of warehouse operations, fulfillment, inventory management, and operational systems.
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
- Strategic ability to direct day-to-day operations and build scalable solutions.
- Ability to set high standards and clear goals, drive execution, and act decisively.
- Uses data to drive decisions and efficiency; strong problem-solving skills and a focus on root causes.
- Ability to scale growing operations and multiple facilities while navigating changing priorities and complexity.
- Strong people leadership and communication skills, including building effective teams and organizational relationships.
- Intellectual curiosity, adaptability to new challenges, and a proactive approach to identifying improvement opportunities.
- Ability to work in a dynamic environment with minimal supervision.
Nice To Haves
- Advanced degree.
- Experience in a highly customer-oriented organization.
- Experience with contemporary or luxury price points.
- SQL experience.
Responsibilities
- Lead warehouse operations, delivering high standards of performance, productivity, and accuracy.
- Oversee e-commerce order processing, fulfillment, shipping, returns, and reverse logistics.
- Manage retail fulfillment and facilities.
- Lead operational growth initiatives across REVOLVE, FWRD, and retail, building scalable processes.
- Develop operating plans for peak periods, launches, and business growth.
- Refine and monitor operational KPIs and service levels.
- Drive process improvement, standardization, automation, and scalability.
- Optimize operational systems and integrations.
- Establish operating procedures, controls, and business continuity plans.
- Own inventory operations across distribution, e-commerce, and retail.
- Partner with Merchandising, Planning, and Finance to support inventory and business plans.
- Partner with store leadership on inventory, receiving, transfers, and facilities.
- Develop and manage operating budgets and forecasts.
- Drive efficiency through productivity, labor efficiency, inventory management, and process improvement.
- Travel as needed to distribution and retail locations.
Benefits
- 50% or more discount on carried items.
- Free weekly lunches.
- Company parties.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
