VP of Food & Beverage

Highgate Hotels•Honolulu, HI

8d•Hybrid

About The Position

The VP of Food & Beverage is primarily responsible for coordinating, supervising and directing all property food and beverage operations and strategically supporting Area Hotels, maintaining a profitable F&B department while maintaining high quality products and service levels. He/she is also responsible for supervising the implementation and maintenance of Corporate F&B programs, brand standards at hotels, creating new strategies and bold initiatives throughout the region. Attract, develop and retain talent while building a positive culture and work environment.

Requirements

At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
Must be proficient in Windows, Company approved spreadsheets and programs, Reading and understanding Profit and Loss statements, Creating and leading budgets and forecasts.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, clarifying and responding to concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend Alohilani’s and Area Resort’s required meetings, trainings and corporate calls.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Continually engage on our guest service platform to identify and areas of opportunity to drive the guest experience.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management
Maintain a warm and friendly demeanor at all times.

Responsibilities

Monitor F&B Leaders & Chefs in participation Sales, Revenue Management and Catering to ensure that minimum revenue standards and minimum rental standards are followed.
Review and monitor all properties’ F&B revenue action plans.
Adapt to local market conditions.
Continually inspire the team to create revenue strategies and guest programming for a healthy and balanced scorecard.
Work with F&B Leaders and Chefs and keep them informed of F&B issues as appropriate.
Conduct weekly expense reviews including labor and Other to ensure costs are kept in line
Assist in creating seasonal offerings with Chef and work with PR Agency for marketing initiatives and timelines.
Work alongside PR Agency for Social platform engagement and marketing.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Conduct regular meetings with F&B Leaders at each hotel.
Act as a resource and provide direction to F&B Leaders and Chefs in budgeting and forecasting.
Monitor quality of product, and prioritize need areas with F&B leaders and Chefs.
Ensure all hotels’ compliance with F&B SOP’s.
Be involved in and/or conduct departmental and hotel training (CARE, One to One ), etc.
Monitor training and review compliance with the GM and EVP of Operations
Assist in new hotel conversions, according to the Conversion Checklist and Highgate Hotel SOP’s.
Interview candidates for F&B management positions and follow standards for hiring approvals.
Ensure overall guest satisfaction.