VP of Field Services (Maintenance)

Evergreen Residential Holdings, LLC•Dallas, TX

16h•Onsite

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. We are looking for an experienced individual who has detailed functional knowledge and understanding of rental properties to help with the management of our portfolio of over 26K homes. The VP of field Services will be responsible for leading teams which oversee residential re-habitation projects. We are looking for an individual that has expertise in identifying and executing repairs necessary to bring the properties to company standards, and create a safe and enjoyable habitat for prospective tenants. Your key objective is to ensure your regions meets the company’s and departments KPI’s. Our team has bold plans, leans into challenges and we are serious about the business without taking ourselves too seriously. We value self-motivated people with a ‘can do’ mindset, who see solutions where others may see problems. We offer competitive compensation and benefits, and development opportunities.

Requirements

HS Diploma required with College Degree preferred
5 - 10 years of residential construction, property inspection experience with vocational/technical school a plus
Demonstrated ability to create and manage budgets and to negotiate contracts
Deep knowledge of local and national building/property management codes
5+ years of excellent leadership and management skills with a focus on customer service
Ability to effectively manage and execute on multiple activities in a fast-paced work environment
Strong interpersonal, oral and written communication and reading skills
General knowledge of plumbing, electrical, mechanical, and HVAC
Strong organizational and time-management skills for both self and others to consistently meet goals and deadlines while maintaining quality
Computer Skills including proficiency with Microsoft Outlook and Excel
Must have a current and valid driver's license
Proactive, self-directed, and highly motivated

Responsibilities

The VP of Field Services is responsible for the overall construction performance of all regions, which is measured but not limited to, Time, Cost, Quality, and resident experience
Ensuring your teams are performing timely inspections that meets agreed timeline standards, and company property standards. May also need to perform inspections from time to time.
Perform revisions to scopes by coordinating with the Asset Management Team prior to approval
Make recommendations on engaging and terminating vendors and contractors to use on each project or job by working with supervisor and vendor procurement teams.
Coordinate with supply chain and vendor procurement teams to ensure regions have set vendor capacity in areas as needed.
Ensure employees, vendors and contractors are held accountable for quality, completeness, and timely work.
Property condition management – Ensuring each team/employee performs specific repair and/or securing work such as rekeying of properties within the required timeframe.
Daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned properties
Driving teams to reduce the need for change orders by effectively training employees, and vendors on property standards to be identified during the initial property scope/inspection
Ensuring the renovations are on track and will meet deadlines by holding staff and vendors accountable for documenting the rehab process including "before" and "after" photos, and timestamped descriptive notes
Responsible for the quality outcome of renovated assets, and move-in success rate within set region
Overseeing and driving lean and efficient employee capacity by working with management on projected forecasted acquisitions month over month