VP of Consumer Lending

PENAIR CREDIT UNION•Pensacola, FL

12h

About The Position

The VP of Consumer Lending leads the strategic direction, growth, profitability, risk management, and operational performance of all consumer lending functions, including direct, indirect, unsecured, credit card, and other consumer loan products. The role is responsible for portfolio performance, loan production, credit quality, processes, regulatory compliance, and achievement of organizational lending objectives. The VP partners with executive leadership to develop lending strategies that support sustainable growth, asset quality, earnings, and balance sheet objectives while ensuring safety and soundness. The position develops and executes multi-year lending strategies and production targets, monitors portfolio performance and credit quality, and recommends changes to underwriting, pricing, loan structures, dealer relationships, and credit risk strategies. It drives automation and process improvement, evaluates fintech partnerships and lending technologies, and oversees relevant vendor relationships. The VP leads and develops consumer lending managers and teams, establishes performance expectations and succession plans, and works with Compliance and Risk Management to identify and mitigate risks and maintain regulatory compliance. Other job-related duties may be assigned.

Requirements

10 to 15 years of progressively responsible experience in consumer lending, including leadership overseeing consumer lending operations, strategy, and portfolio performance.
Bachelor’s degree in Business Administration, Finance, Banking, or a related field.
Ability to motivate or influence internal or external senior-level professionals and obtain cooperation and agreement on important outcomes through complex senior-level dialogue.
Professional-level written communication skills.
In-depth understanding of and ability to interpret regulations affecting lending programs.
Extensive knowledge of consumer, commercial, and real estate lending practices and procedures.
Demonstrated proficiency in Microsoft Office applications and other business systems needed to analyze data, monitor portfolio performance, and support strategic decision-making.

Nice To Haves

Advanced degree.

Responsibilities

Develop and execute multi-year consumer lending strategies aligned with the Credit Union’s strategic plan.
Identify market opportunities, member needs, and competitive trends; lead development of annual lending production, yield, penetration, and profitability targets.
Assess market conditions and adjust lending programs to maintain competitiveness while achieving risk-adjusted return objectives.
Establish metrics for funded loan conversion, application pull-through rates, and member satisfaction.
Direct monitoring of portfolio performance, including delinquency, charge-offs, recoveries, concentrations, risk-adjusted returns, and underwriting quality.
Analyze portfolio trends and recommend changes to underwriting standards, pricing, loan structures, dealer relationships, and credit risk strategies.
Partner with Risk Management, Finance, and ALM teams to balance loan growth, yield, liquidity, and credit quality objectives.
Present portfolio performance, lending trends, and strategic recommendations to executive management, ALCO, and Board committees.
Drive automation and process improvements to enhance efficiency, member experience, and scalability.
Evaluate and implement fintech partnerships, credit decisioning tools, third-party solutions, and other technologies supporting consumer lending.
Monitor and oversee key vendor relationships affecting consumer lending.
Lead and develop consumer lending managers and teams; build succession plans for critical lending functions.
Establish performance expectations and accountability measures, and promote a culture focused on growth, member experience, continuous improvement, compliance, and risk management.
Ensure compliance with consumer lending regulations and maintain appropriate policies and procedures that meet regulatory, legal, and program requirements.
Work with Compliance and Risk Management to identify and mitigate consumer lending risks.
Perform other job-related duties as assigned.