VP/Loan Documentation Manager

FIRSTAR BANK•Muskogee, OK

8d•Onsite

About The Position

Responsible for leading the loan document preparation function, ensuring accurate and timely preparation of consumer, real estate, and commercial loan documentation. Manages and develops a team while ensuring compliance with approved credit terms, bank policies, and regulatory requirements. Through a commitment to Integrity, Trust, and working Better Together, this role supports operational excellence and exceptional service to internal and external customers.

Requirements

Working knowledge of accounting, banking, lending, and financial principles.
Strong knowledge of loan documentation, collateral requirements, regulatory compliance, and operational risk management.
Proficient in Microsoft Office applications, including Word, Excel, Outlook, and other systems relevant to the role.
Strong leadership and interpersonal skills with the ability to coach, develop, and work effectively with individuals at all levels of the organization.
Excellent verbal and written communication skills, including the ability to interpret, communicate, and apply bank policies, procedures, and regulatory requirements.
Strong analytical, problem-solving, and decision-making skills with the ability to identify issues and implement effective solutions.
Exceptional attention to detail with the ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
Strong organizational and time management skills, with the ability to adapt to changing priorities in a fast-paced environment.
Demonstrated initiative and a continuous improvement mindset, with the ability to proactively identify opportunities to enhance processes, controls, and efficiency.
Customer-focused with a collaborative approach to building productive working relationships and achieving results while working Better Together.
Exhibits a high degree of professionalism, Integrity, and sound judgment, with the ability to maintain confidential and sensitive information.
High school diploma or equivalent required.
Minimum five (5) years of experience supporting lending, loan operations, loan documentation, or a related banking function.
Demonstrated knowledge of loan documentation, collateral requirements, and applicable banking regulations.

Nice To Haves

Additional education in business, finance, accounting, or a related field preferred.
Previous supervisory, leadership, or team lead experience preferred.
Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered.
Prior experience with LaserPro and/or nCino software preferred.

Responsibilities

Lead the daily operations of the Loan Documentation Preparation function, including supervising, coaching, developing, and evaluating team members to promote a culture of accountability, collaboration, and continuous improvement.
Oversee the preparation and review of consumer, real estate, and commercial loan documentation to ensure accuracy, completeness, compliance, and alignment with approved loan terms.
Ensure loan documentation is prepared in accordance with applicable laws and regulations, bank policies, procedures, documentation standards, and approved credit terms, safeguarding the Bank's interests and reflecting Firstar's commitment to Integrity and Trust.
Prepare and review collateral documentation for secured and unsecured loans to ensure documentation is complete, accurate, enforceable, and properly supports the collateral position of the Bank.
Collaborate with Commercial Relationship Officers, Credit Administration, Loan Operations, Compliance, and other business partners to resolve documentation issues, and facilitate timely loan closings.
Establish and maintain effective quality control procedures and internal controls within the loan documentation process.
Support internal audits, external audits, and regulatory examinations by providing documentation, information, and assistance as requested.
Identify and implement opportunities to improve processes, enhance efficiency, strengthen controls, and mitigate operational risk.
Balance assigned general ledger and bank accounts and ensure timely resolution of outstanding items.
Provide cross-training, support, and backup assistance to Loan Operations personnel and other departments, as needed, to ensure continuity of operations.
Maintain a thorough understanding of products, services, systems, regulations, policies, and procedures relevant to assigned responsibilities.
Complete all required training by established deadlines and participate in development opportunities to enhance knowledge and skills.
Participate in bank-sponsored activities, community initiatives, and volunteer opportunities that strengthen relationships.
Consistently demonstrate Firstar Bank's Core Values of Integrity, Trust, Respect, Better Together, and Client & Community Focused in all interactions with customers, employees, business partners, and community members.
Perform additional duties and special projects as assigned in support of departmental objectives and the Bank's strategic goals.