Loan Documentation Team Manager

Northern Trust • Chicago, IL

10d

About The Position

The Loan Documentation Team Manager manages a group of high-level individual contributors and oversees daily loan documentation and booking workflows. The role balances operational execution with developing and carrying out strategic business priorities. Within Business Process Management, the manager leads end-to-end process analysis and design, considers technical and operating challenges in current and future business environments, and integrates and communicates process changes. The manager partners with the National LDU Manager to coordinate assignments, support training, and promote timely, accurate work in accordance with established procedures.

Requirements

• Excellent verbal and written communication skills.
• In-depth functional and industry knowledge, including a solid understanding of loan documentation preparation requirements and booking processes.
• Leadership and organizational skills to establish goals and manage and motivate team members.
• Ability to manage competing workflow priorities and coordinate assignments across time zones and service-level requirements.
• Flexibility and adaptability to change.
• Applicants must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future.

Nice To Haves

• A college or university degree and/or relevant, proven work experience.
• Paralegal experience.
• Subject-matter expertise in business process management.

Responsibilities

• Manage and monitor daily team workflow through internal systems; coordinate assignments based on time zones, service-level agreements (SLAs), and short-term priorities, and communicate with the National LDU Manager.
• Establish periodic goals, organize work, monitor activities, and ensure assignments are completed accurately and on time.
• Provide subject-matter consulting, technical guidance, and leadership to team members and partners.
• Provide backup support for loan document preparation and booking during high-volume periods and staff shortages, and assist with complex outside counsel loan closings.
• Answer questions about document preparation and booking, applying knowledge of documentation preparation requirements.
• Partner with the National LDU Manager to address training needs related to completing the All Region form for complex bookings.
• Ensure post-funding reviews are completed on time and monitor documentation deficiency reports for unusual or long-outstanding deficiencies.
• Ensure established procedures are followed.
• Conduct performance management and career development processes, provide input on staffing and disciplinary actions, and deliver hands-on staff training.

Benefits

• Retirement benefits, including 401(k) and pension
• Health and welfare benefits, including medical, dental, vision, spending accounts, and disability
• Paid time off
• Parental and caregiver leave
• Life and accident insurance
• Other voluntary and well-being benefits
• Discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed