About The Position

The VP Investor Reporting & Cash Management oversees strategic operational planning and execution for the investor reporting and remitting, cash management, reconciliation, MERS, and loss analysis teams. The role mentors and develops staff, identifies opportunities for automation and efficiency, and leads policy and procedure improvements. It also oversees development of the Loss Analysis department to strengthen risk management in response to emerging industry changes.

Requirements

  • Bachelor’s degree or equivalent related work experience.
  • At least 12 years of mortgage/banking and/or loan servicing experience.
  • At least 5 years of related leadership experience in Cash and Investor Reporting & Loss Analysis.
  • Strong working knowledge of Cash and Investor Reporting processes and regulations.
  • Management skills in training, motivating, directing, and monitoring staff performance.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Ability to manage time effectively and meet deadlines.
  • Organized, detail-oriented, and able to multitask.
  • Effective problem-solving skills.
  • Experience working with Microsoft Windows applications.

Responsibilities

  • Develop, maintain, and execute strategic departmental plans to support growth, performance, automation, and efficiency improvements.
  • Oversee the development of the Loss Analysis department and its risk management capabilities.
  • Review staff performance, ensure standards and objectives are met, formulate performance standards, conduct evaluations, and initiate personnel actions.
  • Monitor monthly operational statistics and reports, analyze trends and variances, identify problem areas, and report production results, goal attainment, and forecasts.
  • Establish and direct daily and monthly performance matrices, and lead the team to meet or exceed minimum performance metrics.
  • Identify, develop, and implement processes and procedures to improve departmental performance.
  • Ensure compliance with regulatory agency requirements, investor contracts, company guidelines, and standards.
  • Review and maintain investor contracts for compliance.
  • Respond to monthly quality control reviews and assist with external audits.
  • Perform other duties as assigned.

Benefits

  • Three comprehensive Cigna or Kaiser medical plans
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Basic life insurance
  • 401(k)
  • 11 employer-paid holidays
  • Supplemental life insurance
  • Critical illness plans
  • Accident plans
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