VP, Human Resources - Remote

STATE DEPARTMENT FEDERAL CREDIT UNION•Alexandria, VA

15h•$194,929 - $244,000•Remote

About The Position

State Department Federal Credit Union is seeking a VP, Human Resources to oversee day-to-day HR operations and provide strategic direction in support of organizational goals. The VP will lead by example through active involvement in HR initiatives, direct support and development of the HR team, and hands-on management of operational responsibilities to ensure effective, compliant human resources practices. The role develops and implements HR strategies aligned with the organization’s mission, advises the CEO on human capital strategy, succession, culture, and workforce risk, and collaborates with senior leadership and department heads. It leads change management, performance management, succession planning, leadership development, HR technology, and total rewards strategy. The VP oversees HR operations, including talent acquisition, employee relations, compensation, benefits, performance management, training, and labor-law compliance. The role manages HR budgets and benefits administration, and hires, mentors, and evaluates HR and Recruiting team members. It also oversees employee experience, engagement, workplace investigations, and manager guidance; uses HR analytics to inform decisions; supports AI governance for workforce decisions; partners with the CFO on workforce cost and productivity analysis; and manages compliance filings, records, audits, regulatory interactions, and investigations.

Requirements

Experience in a regulated environment, preferably financial services, banking, credit unions, or similarly regulated industries.
At least 10 years of progressive Human Resources experience, including at least 5 years in a senior leadership role leading and developing high-performing HR teams.
Demonstrated ability to make timely, well-informed decisions, exercise sound judgment, and take ownership of outcomes in a dynamic environment.
Proven leadership, communication, and interpersonal skills, including the ability to build trust, foster collaboration, and maintain effective relationships at all organizational levels.
Ability to balance empathy with accountability and be approachable and relatable.
Experience supporting a geographically dispersed workforce, including employees in the United States and internationally.
Exceptional organizational skills and ability to manage multiple priorities, meet deadlines, and drive initiatives from concept through implementation.
In-depth knowledge of HR software and tools, specifically Paycom.
Track record of developing and implementing strategic HR initiatives that drive business results and address complex organizational challenges.
In-depth understanding of labor laws, HR best practices, and current trends.
Strong ethics and integrity, with sensitivity to confidential matters.
Strong computer and research skills.
Commitment to quality and superior customer and employee engagement.
Strong written and verbal communication skills.
Proficiency with Microsoft Office programs.

Nice To Haves

Master’s degree in Human Resources, Business Administration, or a related field.
SPHR certification.
Understanding of cross-border employment practices, benefits administration, and workforce considerations.

Responsibilities

Develop and implement HR strategies aligned with the organization’s mission and objectives.
Collaborate with senior leadership to support the organization’s vision and culture.
Advise the CEO on human capital strategy, succession, culture, and workforce risk.
Lead change management efforts related to organizational restructuring or growth.
Collaborate with department heads on staffing needs and workforce challenges.
Oversee performance management systems and succession planning initiatives.
Guide leadership development and training programs.
Oversee HR technology systems and ensure data integrity and security.
Lead a total rewards strategy supporting business goals, pay equity, and market competitiveness.
Lead and oversee HR operations, including talent acquisition, employee relations, compensation, benefits, performance management, training, and labor-law compliance.
Develop and manage HR budgets and resource allocation.
Oversee administration of health, dental, vision, retirement, life, disability, and professional-development benefit programs.
Hire, mentor, and evaluate HR and Recruiting team members.
Define and measure cultural health using KPIs tied to leadership accountability.
Design and oversee the employee experience, including onboarding, career pathways, and key moments that matter.
Strengthen manager capability to create consistent, high-quality employee experiences.
Oversee employee relations programs to support a positive, compliant, and productive work environment.
Guide managers on conflict resolution, disciplinary actions, and performance improvement plans.
Investigate and resolve workplace complaints in accordance with policies and legal requirements.
Develop and implement policies that promote fairness, consistency, and employee engagement.
Develop programs that enhance employee engagement and retention.
Use HR metrics and analytics to assess initiatives and make data-driven recommendations and decisions.
Support AI governance for talent acquisition, performance, and workforce decisions.
Partner with the CFO on workforce cost modeling, productivity analysis, and labor investment decisions.
Maintain accurate annual filings, recordkeeping, and required postings; oversee internal audits and prepare for external compliance reviews.
Monitor and implement changes to labor laws and executive orders affecting employment practices.
Serve as liaison with regulatory agencies and manage responses to audits or investigations.