VP, HLS Services Sales

SalesforceCalifornia - Remote, IL
$273,000 - $401,700Hybrid

About The Position

Salesforce is seeking a proven, passionate, strategic sales leader for its AMER Professional Services Regulated Industries Operating Unit. As the VP of Professional Services Sales for Healthcare & Life Sciences (HLS), this role involves leading, scaling, and inspiring a sales organization responsible for driving enterprise-level digital transformations and securing high-impact Professional Services engagements within strategic HLS accounts. This is a high-growth, quota-carrying executive position requiring outstanding strategic, enterprise, commercial, and cross-functional skills, along with strong sales management experience. The role focuses on driving regulatory-compliant agentic transformations in the HLS sector, positioning Salesforce Services as a key partner for architecting, deploying, and governing Agentforce. Collaboration with C-level client executives and internal peers across Delivery, Sales, Product, Alliances & Channels, Marketing, and Operations is crucial for seamless customer experience from pitch to implementation.

Requirements

  • 10+ years of sales experience, with a proven track record of leading teams in a technology sales environment
  • 5+ years of sales management and consultative selling experience
  • History of over-achieving quota (top 10-20% of company), in a similar enterprise software application organization, selling subscription-based products or high-value cloud professional services
  • Strong commercial acumen with a deep understanding of services delivery dynamics, including project risk assessment, Statement of Work (SOW) mechanics, and margin preservation
  • Proven ability to develop and maintain C-level relationships where you are recognized as a Trusted Advisor
  • Strong, demonstrated written and verbal communication skills; excellent presentation and listening skills
  • Highly collaborative and excels in a highly complex, matrix environment working across both sales and delivery ecosystems
  • Team player with strong interpersonal skills
  • Ability to thrive in a fast-paced, unpredictable environment

Nice To Haves

  • A passion for and/or knowledge of CRM and AI enterprise solutions
  • Committed to building diverse teams

Responsibilities

  • Exceed Operating Unit (OU) growth and bookings targets, ensure organizational health, and hit high customer satisfaction (CSAT) goals.
  • Partner as a trusted peer with delivery leadership to ensure deals are realistically scoped, properly staffed, and commercially viable, bridging the gap between pre-sales vision and successful implementation.
  • Conduct rigorous weekly forecast meetings, mentoring leadership on closing strategies, data hygiene, and effective business management.
  • Report clearly on sales activity and forecasts to Senior Sales Management.
  • Lead and develop teams of qualified, customer-focused Account Partners, Associate Account Partners, and Business Managers.
  • Mentor and develop the entire services sales team, including recruiting, hiring, training, pipeline management, opportunity management, deal reviews, performance management, and career planning.
  • Navigate the team through Salesforce’s AI journey by demonstrating adoption and usage of tools and promoting innovation.
  • Engage at the C-level with customers, focusing on consultative selling opportunities and translating agentic AI capabilities into tangible business and clinical value.
  • Fulfill the role of Professional Services Sponsor, as needed.
  • Build deep, positive relationships with License Sales (Core) and Alliances/Partner organizations for joint success and pipeline building.
  • Help grow and maintain a healthy partner ecosystem to drive services sales, technology adoption, and successful deployment of Salesforce.
  • Engage actively in the field, including traveling to customer sites, to communicate Salesforce's solutions, regulatory compliance safeguards, and overarching business value.

Benefits

  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
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