VP, General Manager

Saks Fifth Avenue•Short Hills, NJ

About The Position

The Vice President, General Manager is responsible for driving the selling process and profitability by developing and managing effective store leadership. The role builds an elevated selling and service culture and develops and implements strategies for operational excellence and results aligned with company goals. The VP supports the company’s values within the store’s culture and fosters an inclusive environment, recognizing that organizational success is tied to store quality and performance. The position oversees store selling and operations, drives sales and margins, controls payroll expenses, and develops senior leaders and future leadership talent. It works with the Executive Committee on company goals, vision, and mission and is accountable for executing operational KPIs and metrics across stores. The role is directed by the Regional Vice President and includes responsibility for the New York Flagship.

Requirements

  • Four-year degree or equivalent experience.
  • At least 15 years of related management experience in retail or other positions of increasing responsibility and volume.
  • Willingness to travel and fly to meetings, summits, and client events as needed.
  • Ability to engage in high-level teamwork and use strong interpersonal skills.
  • Ability to drive positive outcomes through objectives and measures within the New York Flagship.
  • Problem-solving and effective management skills.
  • Strategic, analytical, intuitive, and creative abilities.
  • Ability to provide continuous feedback, mentor, and coach others to improve performance.
  • Positive, solution-oriented, customer-focused mindset.
  • Ability to thrive in a fast-paced environment and adapt to change.
  • Attention to detail and ability to meet and exceed deadlines.
  • Ability to collaborate with peers across multiple business verticals.
  • Ability to inspire others with recommendations, build trust quickly, and gain cooperation with little disruption.
  • Ability to develop others through vision and purpose.
  • People leadership focused on bringing out the best performance and potential in others.

Responsibilities

  • Oversee the selling process and guide the store leadership team through regular in-person visits and communication.
  • Drive top-line sales, increase margins, control payroll expenses, and improve profitability in line with company goals.
  • Build teams, foster community, and empower team members to manage their work.
  • Build team morale and spirit, share successes, and encourage open dialogue.
  • Devise strategies and plans to drive sales.
  • Partner with the Executive Committee to participate in creating company goals, vision, and mission.
  • Ensure operational excellence by holding stores accountable for operational KPIs and metrics.
  • Lead and develop a diverse team of senior leaders and ensure they understand their roles.
  • Identify talent needs proactively and provide succession plans to develop future leaders.
  • Perform additional responsibilities as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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