VP, Experience Design, Informatica and Enterprise Agentic Harness

Salesforce•San Francisco, CA

About The Position

Salesforce is hiring a Vice President of Experience Design to lead the overall user experience across the Informatica portfolio of Data Management products and the Enterprise Agentic Harness (EAH), Salesforce’s shared infrastructure for context, agency, action, governance, and trust across the agentic enterprise. The role will shape how businesses interact with data and how humans and AI agents collaborate across Salesforce’s portfolio. It is a cross-cloud leadership role spanning Platform, Data 360, Analytics, Agentforce, MuleSoft, and Informatica, with responsibility for both deep domain ownership and structural integration across products. The VP will define experience design vision, strategy, and implementation across both domains, lead a global design team, and report directly to the SVP of Salesforce Experience Design as a member of that organization’s leadership team. The role will establish customer-centered design practices and a vision for enterprise agentic experiences, including multi-agent orchestration, parallel workstreams, live system topology, and governance flows. It will lead end-to-end design solutions for data management and agentic workflows, champion responsible AI design, and foster reusable platform patterns and shared design investments. The VP will develop a high-performing multidisciplinary global team and enable rapid, customer-driven innovation using emerging agentic design approaches, AI-assisted workflows, rapid prototyping, and personal hands-on use of AI builder tools. Success includes delivering adoptable data solutions that support Salesforce’s Agentic Enterprise vision; defining and shipping design language for enterprise agentic experiences; establishing EAH design primitives as shared infrastructure adopted across Salesforce clouds; and sustaining a design-first, customer-first culture. Salesforce describes benefits and resources intended to support employee well-being and balance.

Requirements

Executive UX design leadership experience, including building and managing teams in global, matrixed organizations while delivering enterprise products and solutions.
Experience contributing to innovative, successful products.
Strong understanding of AI technologies and agentic systems.
Degree or equivalent practical experience in HCI, Industrial/Visual Design, Behavioral Science, or a related discipline.
Experience with user-centered design principles, UX design best practices, trends, and emerging technologies.

Nice To Haves

Experience leading global teams that created high-quality enterprise software, ideally involving data infrastructure, AI/ML platforms, or agentic systems.
Success driving the evolution of sophisticated design systems.
Hands-on AI-native builder behaviors, including personal experimentation with AI tools, prototyping, and design at the agentic layer.
Curiosity and willingness to experiment, iterate, and scale with cutting-edge technologies.
Ability to operate across multi-stakeholder, multi-GM environments and secure shared platform investments amid competing organizational incentives.
Ability to make difficult decisions and be accountable for outcomes, including negative outcomes.
Very strong presentation, storytelling, and cross-functional communication skills.
Expertise refining the end-to-end customer journey.
Understanding of key business metrics and data and how they connect to design.

Responsibilities

Set the experience design vision and strategy for Informatica data management products and the Enterprise Agentic Harness.
Build a compelling design vision for enterprise agentic experiences, including multi-agent orchestration, parallel workstreams, live system topology, and governance flows.
Lead intuitive, end-to-end design solutions for data management and agentic workflows from conception through post-launch, improving usability, accessibility, and personalization.
Champion responsible AI design, emphasizing trust, user control, governance, auditability, and lineage.
Advocate for platform-wide design across a multi-cloud, multi-GM environment and partner with leaders across Platform, Data 360, Agentforce, MuleSoft, Tableau, and Informatica.
Secure shared design investments and create modular, reusable design patterns that scale across the portfolio.
Build, lead, and mentor a high-performing, multidisciplinary global design team and foster trust, psychological safety, and customer obsession.
Establish workflows for rapid, customer-driven design innovation and adopt emerging agentic design, AI-assisted workflows, and rapid-prototyping tools.
Personally practice with AI builder tools and experiment with AI tools and agentic-layer design.
Define and ship design language for enterprise agentic experiences, including human supervision, auditing, and collaboration with AI agents at production scale.
Establish EAH design primitives—context, agency, action, governance, and trust—as shared infrastructure across Salesforce clouds.
Deliver impactful, easy-to-adopt data solutions that scale to support Salesforce’s Agentic Enterprise vision.

Benefits

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program
Company bonus, incentive compensation for sales roles, and equity may apply to certain roles.