About The Position

The VP, Director of Project Management is a senior operational leader responsible for shaping and managing the agency's Project Management discipline. This role oversees a team of program and project managers who lead integrated advertising, digital, and content initiatives across multiple clients. The VP ensures operational excellence, drives process innovation, and partners with executive leadership to support agency growth, efficiency, and delivery quality. The ideal candidate blends strategic thinking with hands-on operational management, excels at navigating complex, multi-channel workstreams, and is a champion of collaboration and clarity across the agency.

Requirements

  • 10–15+ years of project, program, or operations management experience within an advertising, creative, or digital agency
  • Proven success leading and scaling PM teams in a fast-paced, multi-disciplinary environment
  • Strong understanding of end-to-end agency workflows including creative development, production, digital, social, experiential, and integrated campaigns
  • Exceptional communication, leadership, and stakeholder management skills
  • Highly skilled in resource planning, budgeting, forecasting, and risk mitigation
  • Proficiency with project management tools (e.g., Advantage)

Responsibilities

  • Oversee the delivery of large-scale, integrated marketing and advertising programs across multiple accounts
  • Provide senior-level oversight on budgets, scopes of work, timelines, and resource plans
  • Act as an escalation point for project-level challenges and navigate complex stakeholder environments
  • Maintain oversight of operational KPIs including utilization, profitability, delivery consistency, and capacity
  • Build, refine, and implement project management frameworks, workflows, and tools that streamline project delivery
  • Partner with Operations, Finance, and Discipline Leads to improve efficiency, documentation practices, and quality assurance
  • Ensure consistent project scoping, risk management, change control, and reporting standards
  • Lead initiatives to optimize cross-functional collaboration and reduce operational friction
  • Collaborate closely with Account, Creative, Strategy, Production, Media, and Technology leadership to support seamless, integrated delivery
  • Partner with Client Leadership to ensure client expectations are aligned with project delivery and team capacity
  • Support executive leadership in operational planning, forecasting, and agency-wide initiatives
  • Serve as a senior delivery leader during key client meetings, program reviews, and strategic discussions
  • Help develop delivery approaches for new business pitches, including timelines, scopes, staffing, and operational strategy
  • Build trust with clients by reinforcing the agency's delivery rigor and operational leadership
  • Lead, coach, and develop the project management department, including Directors, Senior PMs, PMs, and Coordinators
  • Foster a culture of accountability, transparency, and continuous improvement
  • Conduct staffing planning, talent assessments, recruitment, and performance evaluations
  • Provide mentorship and thought leadership to elevate PM methodologies across the agency
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