VP, Data Intake Operations

Auction•Irvine, CA

About The Position

The VP of Data Intake Operations provides end-to-end leadership and accountability for data intake, data management, data quality, and data sourcing operations supporting Auction.com listings through auction readiness. The role ensures teams responsible for Auction Readiness I–III are appropriately structured, enabled, governed, and scaled to meet business, compliance, and consumer-facing data requirements. It owns the operating model, quality standards, escalation framework, and technology strategy—including AI—that support accurate, complete, and timely data intake, validation, enrichment, and platform accuracy. As the platform grows, the role is expected to expand into enterprise-wide data enablement and merchandising, including enterprise data capabilities, content accuracy, merchandising readiness, and scalable platform enablement. The VP also identifies, evaluates, and operationalizes sources for business-critical data, including photos, property DNA, pricing, and auction day information.

Responsibilities

Own the full lifecycle of data intake, ingestion, validation, enrichment, quality control, and auction readiness across all Auction Readiness levels.
Ensure compliance with state statutes, investor guidelines, client requirements, and internal data governance standards as executed by Auction Readiness I–III roles.
Establish quality thresholds, audit standards, and performance expectations for accuracy across Salesforce and Auction.com platforms.
Serve as the senior escalation point for systemic data issues, complex exceptions, recurring defects, and platform accuracy risks.
Lead and develop Managers and Auction Readiness team members responsible for frontline execution.
Ensure Auction Readiness I–III roles are trained, supported, and aligned to standardized intake, data management, and data quality workflows.
Define ownership models for intake, validation, reporting, escalation, exception handling, and data stewardship.
Partner with HR and leadership to build sustainable career paths and clarify team roles.
Design and govern scalable data intake and data management processes for a high-volume, rapidly changing data landscape.
Keep SOPs, documentation, data standards, and training materials current as processes evolve.
Identify workflow gaps, handoff risks, data integrity issues, and inefficiencies affecting Auction Readiness execution.
Standardize escalation paths so complex data exceptions are resolved quickly without disrupting production.
Partner with Technology and Salesforce teams to improve system-to-system data flow, intake controls, monitoring, and reporting.
Oversee implementation of AI-enabled and automated solutions to reduce manual effort and improve data accuracy at the Auction Readiness level.
Ensure reporting, dashboards, data validation tools, and exception monitoring meet operational and client needs.
Evaluate vendor and outsourcing solutions where appropriate to support scale, data quality, and operational resiliency.
Partner with Seller-Facing, Technology, Salesforce, and Operations teams to improve intake quality, data flow, and platform accuracy.
Support organizational consolidation and operating model changes that strengthen data ownership and operational accountability.
Identify and develop trusted internal and external sources for business-critical data, including photos, property DNA, pricing, and auction day information.
Provide leadership visibility into risks, trends, and performance metrics affecting intake, data management, and data quality.