VP, Data Intake Operations

Auction.com • Irvine, CA

7d • $180,000 - $240,000

About The Position

The VP of Data Intake Operations provides end-to-end leadership and accountability for data intake, data management, data quality, and data sourcing operations supporting Auction.com listings through auction readiness. The role ensures teams performing Auction Readiness I–III responsibilities are structured, enabled, governed, and scaled to meet business, compliance, and consumer-facing data requirements.

The VP owns the operating model, quality standards, escalation framework, and technology strategy—including AI—that support accurate, complete, and timely data intake, validation, enrichment, and platform accuracy. As the platform grows, the role is expected to expand into broader enterprise data enablement and merchandising, including content accuracy, merchandising readiness, and scalable platform enablement. It also identifies, evaluates, and operationalizes sources for business-critical data, including photos, property DNA, pricing, and auction day information.

Responsibilities

• Own the full lifecycle of data intake, ingestion, validation, enrichment, quality control, and auction readiness across all Auction Readiness levels.
• Ensure execution complies with state statutes, investor guidelines, client requirements, and internal data governance standards.
• Establish quality thresholds, audit standards, and performance expectations for accuracy across Salesforce and Auction.com platforms.
• Serve as the senior escalation point for systemic data issues, complex exceptions, recurring defects, and platform accuracy risks.
• Lead and develop managers and Auction Readiness team members responsible for frontline execution.
• Ensure Auction Readiness I–III roles are trained, supported, and aligned with standardized workflows.
• Define ownership models for intake, validation, reporting, escalation, exception handling, and data stewardship.
• Partner with HR and leadership to build sustainable career paths and clarify roles.
• Design and govern scalable data intake and management processes for a high-volume, changing data landscape.
• Maintain current SOPs, documentation, data standards, and training materials as processes evolve.
• Identify workflow gaps, handoff risks, data integrity issues, and inefficiencies affecting Auction Readiness.
• Standardize escalation paths so complex data exceptions are resolved quickly without disrupting production.
• Partner with Technology and Salesforce teams to improve system-to-system data flow, intake controls, monitoring, and reporting.
• Oversee implementation of AI-enabled and automated solutions to reduce manual work and improve data accuracy.
• Ensure reporting, dashboards, data validation tools, and exception monitoring meet operational and client needs.
• Evaluate vendor and outsourcing solutions when appropriate to support scale, data quality, and operational resiliency.
• Partner with Seller-Facing, Technology, Salesforce, and Operations teams to improve intake quality, data flow, and platform accuracy.
• Support organizational consolidation and operating model changes that strengthen data ownership and operational accountability.
• Identify and develop trusted internal and external sources for business-critical data, including photos, property DNA, pricing, and auction day information.
• Provide leadership visibility into risks, trends, and performance metrics affecting intake, data management, and data quality.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Auction.com contributes an amount equal to 25% of eligible employee contributions to its 401(k) plan.
• Paid Time Off (PTO), including 12 paid holidays
• Annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed