VP, Consolidation and Fulfillment

Hub Group•United States,

About The Position

The VP, Consolidation and Fulfillment leads warehouse, fulfillment, and cross-dock operations across a 16-site network. The role establishes a consistent operating system and standardized performance routines to drive accountability, visibility, customer service, quality, productivity, safety, and execution across facilities. The VP owns performance against customer service-level agreements and contractual commitments and partners with Account Management to strengthen customer relationships, retention, and growth. The role drives labor productivity through engineered standards, workforce planning, process discipline, and performance management. In partnership with Warehouse Enablement & Engineering, the VP helps develop and deploy the next generation of Manhattan Scale WMS, right-fit automation, and AI, as well as scalable operating standards and continuous-improvement initiatives using Lean and Six Sigma principles. The VP owns the warehouse network’s financial performance, including operating plans, labor budgets, productivity targets, profitability, and customer service objectives. The role partners with Finance, Commercial, and Engineering on customer profitability and scalability, and supports pricing, renewals, and new business pursuits. The VP also develops operational leaders, builds a culture of belonging, accountability, and engagement, and champions safety and regulatory compliance.

Requirements

Bachelor's degree in Supply Chain, Engineering, Business, Operations Management, or a related field.
15+ years of progressive leadership experience in warehousing, fulfillment, contract logistics, distribution, or supply chain operations.
Significant multi-site leadership experience in a complex 3PL, omnichannel fulfillment, or distribution environment.
Demonstrated success leading e-commerce, direct-to-consumer, B2B distribution, dedicated operations, and cross-dock operating models.
Experience improving labor productivity through engineered standards, operational discipline, and process optimization.
Experience overseeing or leading 750+ employees and an approximately $100M+ budget; the posting describes this qualification as something to include or clarify.
Demonstrated success leading warehouse management system transformations, preferably with Manhattan Scale.
Experience evaluating and deploying warehouse automation and technology solutions.
Strong leadership, change-management, and customer relationship management capabilities.
Experience establishing new dedicated or multiclient facilities and startup operations.
Executive-level communication skills.

Nice To Haves

Warehouse management system transformation experience with Manhattan Scale is preferred.

Responsibilities

Lead warehouse, fulfillment, and cross-dock operations across a 16-site network.
Establish and sustain a consistent operating system that supports accountability, visibility, and execution across facilities.
Drive performance management through standardized operating procedures, leadership routines, and KPI governance.
Own operational performance against customer service-level agreements and contractual commitments.
Partner with Account Management to strengthen customer relationships, retention, and growth opportunities.
Promote a customer-centric culture focused on continuous value for customers.
Improve productivity through engineered standards, workforce planning, process discipline, and performance management.
Set and reinforce expectations for quality, productivity, service, and safety.
Partner with Warehouse Enablement & Engineering to develop the next generation of Manhattan Scale WMS and a network deployment and adoption roadmap.
Drive process standardization and system utilization to improve execution, inventory accuracy, and operational visibility.
Partner with Warehouse Enablement & Engineering to deploy suitable automation and AI opportunities that improve proactivity, labor costs, productivity, safety, and scalability.
Develop scalable operating standards and continuous-improvement initiatives using Lean and Six Sigma principles.
Implement structured problem-solving methods to achieve sustained performance improvement and cost efficiencies.
Identify, standardize, and share best practices across the network.
Own the financial performance of the warehouse network and achieve productivity, profitability, and customer service objectives.
Develop annual operating plans, labor budgets, and productivity targets.
Partner with Finance, Commercial, and Engineering to improve customer profitability and operational scalability.
Support pricing, customer renewals, and new business pursuits with operational expertise and cost modeling.
Build a culture of belonging, accountability, and engagement across warehouse operations.
Develop operational leaders through coaching, succession planning, and leadership development.
Empower employees to contribute, grow, and deliver results.
Champion safety and ensure compliance with company and regulatory requirements.
Lead new dedicated or multiclient facility launches and startup operations.