VP, Comm Impact Officer

Hanscom Federal Credit Union•Littleton, MA

8d•Onsite

About The Position

As a member of our leadership team, you will join a mission-driven organization committed to improving financial well-being and creating meaningful impact within the communities we serve. Hanscom Federal Credit Union values members-first, integrity, teamwork, innovation, and empathy. We offer competitive compensation, incentive and bonus opportunities, and a full-time, exempt leadership position. Benefits include Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time. This role provides an opportunity to lead impactful financial wellness and community engagement initiatives, fostering a collaborative culture focused on professional development, innovation, and leadership growth.

Requirements

Bachelor’s degree in business administration, marketing, communications, community development, nonprofit leadership, finance, public administration, or a related field required; master’s degree preferred.
10 or more years of progressive experience in financial services, community engagement, business development, financial wellness, nonprofit partnerships, public relations, or related leadership roles.
At least 2-3 years of leadership experience with demonstrated success leading teams, programs, partnerships, or enterprise-level initiatives.
Experience in a credit union, community financial institution, WealthTrek-style financial wellness center, or purpose-driven financial services environment strongly preferred.
Demonstrated success developing partnerships with community organizations, employer groups, Select Employee Groups, schools, colleges, nonprofits, veteran organizations, underserved populations, chambers of commerce, or civic leaders.
Financial education, coaching, or community development certification preferred.
A significant level of trust, credibility and diplomacy is required.
In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Typically includes subject matter experts as well as first level to middle managers.
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Must be capable of climbing / descending stairs in an emergency situation.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours or travel off site whenever required or requested by management.
Must be capable of regular, reliable and timely attendance.

Nice To Haves

Master’s degree preferred.
Experience in a credit union, community financial institution, WealthTrek-style financial wellness center, or purpose-driven financial services environment strongly preferred.
Financial education, coaching, or community development certification preferred.

Responsibilities

Develop and lead Hanscom FCU's community impact strategy, ensuring alignment with organizational goals, financial wellness priorities, WealthTrek expansion, LIFE programming, member growth, and brand awareness initiatives.
Build, maintain, and expand strategic partnerships with community organizations, Select Employee Groups (SEGs), employers, schools, colleges, nonprofits, municipalities, veteran-focused organizations, chambers of commerce, and civic leaders.
Serve as a senior ambassador of Hanscom FCU at community events, partner meetings, speaking engagements, chamber activities, financial education programs, and employer-based wellness opportunities.
Lead the growth and execution of LIFE programming by expanding access to financial wellness coaching, educational resources, and WealthTrek experiences.
Partner with WealthTrek teams to create engaging community experiences utilizing coaching, workshops, gamification, and group learning opportunities.
Design and execute community engagement programs that deliver financial education, coaching, workshops, outreach events, and tailored financial wellness solutions.
Collaborate cross-functionally with Financial Wellness, WealthTrek, Marketing, Retail, Lending, Business Development, Learning & Development, and Member Experience teams to support community and member impact initiatives.
Identify opportunities to increase membership growth, deepen member relationships, expand partner referrals, and strengthen financial wellness engagement.
Develop measurable goals, dashboards, and reporting practices to track community engagement, partnership activity, WealthTrek participation, coaching outcomes, member conversion, and overall program impact.
Utilize data, community insights, partner feedback, and member outcomes to continuously evaluate program effectiveness and enhance outreach strategies.
Support internal culture-building efforts by promoting Hanscom FCU's financial wellness mission and helping employees understand their role in advancing member and community financial well-being.
Manage budgets, sponsorships, events, community investments, and partnership development activities associated with community impact and financial wellness initiatives.
Provide leadership, coaching, and guidance to team members and stakeholders involved in community outreach, partnership development, and financial wellness programs.
Represent Hanscom FCU's values through integrity, teamwork, innovation, inclusivity, and a strong commitment to serving diverse communities.
Perform other duties as assigned.