VP Business Transformation

Sedgwick

2d

About The Position

Sedgwick, a global market leader in risk and claims administration, is undergoing a significant multi-year transformation to fundamentally re-architect its core business operations. This initiative, supported by top private equity firms and guided by the Chief Transformation Officer, aims to modernize operations, enhance customer outcomes, and establish scalable, data- and AI-enabled work processes. The Vice President, Business Transformation is a key leader responsible for reshaping core business processes and capabilities at scale. This role involves designing and implementing future-state operating and technology solutions in partnership with business units, defining solution direction, challenging existing architecture, evaluating build vs. buy decisions, and ensuring transformations deliver clear ROI and lasting business value. The VP will lead major, cross-functional transformation agendas, taking ownership from initial diagnosis to full operational adoption. This involves collaborating with senior business and functional leaders to identify high-value opportunities, build consensus, and drive execution across complex stakeholder environments. Success is measured by tangible, sustained operational improvements. This is a high-visibility role for leaders seeking ownership, decision-making authority, and the chance to drive durable change within a global enterprise. The transformation team comprises experienced professionals from firms like Bain, Amazon, Wells Fargo, HP, GE, PwC, and Tyson Foods, bringing expertise in strategy, AI, and large-scale digital transformation across various industries.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, Management, or a related discipline from an accredited college or university preferred.
• Certification in one of the following areas required (e.g., Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional, Six Sigma).
• Ten (10) years of related experience in business transformation, with several years in a management role having significant business impact or equivalent combination of education and experience required.
• Experience in management consulting and/or enterprise transformation roles within B2B environments required.
• Proven track record in strategy execution, analytics initiatives, and large-scale change programs.
• Strong collaboration, influence, and communication skills with ability to operate at senior leadership level.
• Analytical, innovative, and comfortable navigating ambiguity in complex organizations.
• Applied knowledge of technology-enabled operating models and data dependencies.
• Excellent oral and written communication skills, including presentation skills.
• Proven management/leadership and negotiating skill.
• Ability to create and complete comprehensive, accurate, and constructive written reports.
• Ability to work in a team environment and meet or exceed performance competencies.

Nice To Haves

• Experience in the financial services sector (insurance, banking) highly preferred.

Responsibilities

• Leads transformation initiatives that support business unit growth objectives and deliver measurable impact through structured execution and strategic alignment.
• Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical initiatives that advance organizational priorities.
• Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.
• Challenges current-state operating and technology architecture; identifies structural constraints and opportunities for simplification, modernization, or scale.
• Partners with Technology, Data, and Architecture leaders to design fit-for-purpose future states that balance business needs, speed to value, and long-term scalability.
• Leads process redesign efforts with an emphasis on data-driven thinking and technology enablement to enhance efficiency and unlock innovation.
• Owns key build vs. buy and sequencing decisions, explicitly evaluating cost, risk, time-to-impact, and ROI trade-offs.
• Accelerates deployment of innovative solutions by identifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.
• Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.
• Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.
• Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to leadership discussions.
• Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success.
• Performs other duties as assigned.
• Responsible for results delivered for a core function or multiple areas of a business unit through subordinate managers and/or senior professionals.
• Builds and leads high-performing teams, fostering a culture of accountability, innovation, and continuous learning.
• Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.
• Provides support, guidance, leadership, and motivation to promote maximum performance.
• Administers company personnel policies and follows staffing standards and training recommendations.
• Interviews, hires, and establishes colleague performance development plans; conducts performance discussions.

Benefits

• Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
• Certified as a Great Place to Work®
• Fortune Best Workplaces in Financial Services & Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Executive