VP, Account Management - Carolinas (NC/SC)

Premier Inc.

1d•$164,000 - $305,000•Remote

About The Position

The VP, Account Management serves as the enterprise account owner for assigned member organizations, including large and/or complex health systems. The role develops and executes integrated strategies to drive growth, retention, and value realization across Premier’s portfolio of solutions and services. It builds strategic relationships across member organizations—including with C-suite executives and key stakeholders—to understand business priorities and position Premier as a partner in operational, clinical, and financial performance improvement. The position acts as the member’s central point of contact and coordinates cross-functional Premier teams, including Sales, GPO/Supply Chain, Technology, Advisory, Customer Success, and AI/Analytics. It is accountable for defined growth, retention, and member-value outcomes, aligning Premier capabilities to member needs and ensuring measurable impact. The position is remote and involves 41–60% travel within the United States.

Requirements

At least 10 years of applicable work experience.
Bachelor’s degree required.
Ability to engage and influence senior executives and C-suite stakeholders.
Strong financial and business acumen, including the ability to articulate ROI and value.
Executive relationship management skills.
Strategic thinking and account-planning skills.
Consultative sales and commercial strategy skills.
Cross-functional leadership and collaboration skills.
Strong communication and executive presence.
Problem-solving and decision-making skills.
Ability to remain stationary for prolonged periods.
Ability to adapt, change priorities quickly, and meet deadlines.
Attention to detail.
Ability to operate computer programs and software.
Ability to communicate effectively in person and electronically.
Ability to work collaboratively in close quarters with peers and amid varying interruptions.
Ability to make independent decisions.
Ability to travel 41–60% within the United States.
Light physical demands: exert up to 20 pounds of force frequently and/or a negligible amount constantly to move objects.

Nice To Haves

Significant experience (12 years) in account management, consulting, sales, or healthcare strategy.
Experience working with C-suite leaders in complex organizations or enterprise accounts.
Experience in consultative selling and strategy development.
Master’s degree.

Responsibilities

Build and maintain trusted relationships across member organizations, including with executive leadership and C-suite stakeholders.
Establish relationships with senior decision-makers to influence strategy and partnership direction.
Serve as the single point of accountability and central liaison for the member relationship.
Develop, maintain, and execute integrated strategic account plans aligned with member priorities, financial drivers, and long-term objectives.
Lead executive engagement, including executive business reviews and discussions about performance and opportunities.
Coordinate cross-functional Premier resources to support consistent, enterprise-wide engagement.
Maintain a deep understanding of member strategies, priorities, emerging needs, and unmet needs.
Generate reference accounts, success stories, and networking opportunities to help grow the business.
Drive growth in existing accounts, including cross-selling and upselling.
Develop account-specific growth strategies based on members’ financial, operational, and strategic priorities.
Identify and prioritize expansion opportunities across Premier’s portfolio.
Lead commercial strategy and coordinate sales efforts, including introducing and supporting Sales and business leaders on expansion opportunities.
Position solutions with executive stakeholders and articulate business value and financial impact, including ROI.
Use data, analytics, and insights to identify opportunities to improve performance and expand engagement.
Align internal stakeholders to deliver account plans and growth targets.
Drive retention and renewal of assigned accounts in partnership with Sales, Customer Success, GPO/Supply Chain COE, and others.
Develop and manage renewal strategies 12–18 months in advance with Sales and Customer Success.
Identify and manage key stakeholders, including champions, influencers, and potential detractors.
Communicate the financial, operational, and clinical value delivered across Premier offerings.
Communicate progress against account goals and demonstrate return on investment.
Maintain member satisfaction and engagement, proactively address issues, and ensure resolution.
Align retention strategy with broader growth and relationship objectives.
Coordinate cross-functional Premier teams to deliver integrated, enterprise-level solutions.
Provide informal leadership and direction to internal stakeholders aligned to the account.
Maintain relationships across Premier business units to support seamless service delivery and innovation.
Represent Premier in executive-level forums as appropriate.