VP, Account Management

MERGE•St. Louis, MO
•$114,400 - $167,800•Hybrid

About The Position

MERGE is a marketing and technology agency focused on health and wellness, using storytelling and technology to create human-centered marketing. The VP, Account Management is a team and business leader, strategic advisor, and relationship builder responsible for steering high-impact healthcare accounts and guiding cross-functional agency teams. The role owns a $5–7 million book of business and shapes short- and long-term brand strategy for pharmaceutical and biotech clients. The VP partners with executive and C-suite client leaders, directs integrated campaigns for healthcare professional (HCP) and direct-to-consumer (DTC) audiences, and identifies account growth opportunities. The position also leads and mentors agency talent and oversees complex marketing programs, digital experiences, paid media, and multichannel strategies. MERGE uses a hybrid work approach and is prioritizing candidates in Atlanta, Boston, Chicago, Denver, Kansas City, Raleigh, and St. Louis; U.S.-based remote candidates may also be considered. Travel to a MERGE hub may be required for business needs.

Requirements

  • 8–10+ years of agency account management experience, with deep specialization in pharmaceutical marketing.
  • Proven experience leading comprehensive integrated campaigns targeting both healthcare professionals and patients/consumers.
  • Demonstrated success managing mid-to-large agency accounts of $5 million or more and leading cross-functional teams.
  • Track record of building high-trust relationships with executive-level client stakeholders.
  • Reliable record of meeting or exceeding revenue forecasts and identifying account expansion opportunities.
  • Strong team management skills and a genuine interest in developing talent and maintaining a positive culture.
  • U.S. employment authorization that does not now or in the future require visa sponsorship.

Nice To Haves

  • Experience in the Central Nervous System (CNS) drug space, including neurology, psychiatry, or neurodegenerative conditions.

Responsibilities

  • Serve as the primary advocate and trusted strategic advisor to pharmaceutical and biotech clients, partnering with executive and C-suite leadership to align marketing initiatives with business goals.
  • Direct a $5–7 million book of business, deliver revenue forecasts, and identify incremental growth opportunities.
  • Oversee integrated marketing programs, digital experiences, paid media, and omnichannel strategies for HCP and DTC audiences.
  • Lead, inspire, and manage cross-functional agency teams; delegate effectively and foster a collaborative culture.
  • Mentor team members and support their career development.
  • Develop short- and long-term account roadmaps and brand strategies.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Lifestyle Spending Account
  • Employer-paid disability insurance
  • Flexible time off
  • Holidays
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