Volunteer-Medford OR

Compassus•Medford, OR

About The Position

Volunteers are an essential part of the team, offering time, compassion, and support to patients, families, and the organization. These unpaid roles provide opportunities to make a difference through companionship, bereavement support, administrative assistance, and end-of-life presence. Volunteers work under the direction of the Volunteer Coordinator and other designated staff. Volunteer duties vary by role. Administrative Volunteers assist with office functions and hospice-related activities. Bereavement Volunteers provide emotional support to bereavement clients under the guidance of the Bereavement Coordinator and Volunteer Coordinator. Patient Care Volunteers visit patients and families as outlined in the Plan of Care, providing companionship, caregiver relief, errands, and other supportive tasks. They may also provide bedside support to actively dying patients as directed in the Plan of Care. All volunteers document patient and family contacts or volunteer activities promptly and participate in in-service programs and ongoing education. Professional, Certified, and Complementary Therapies Volunteers must provide current evidence of licensure, certification, or training and experience. The role requires maintaining infection-control requirements and being at least 18 years old.

Requirements

  • Must be at least 18 years of age.
  • Professional, Certified, and Complementary Therapies Volunteers must provide a current license, certification, or proof of training and experience.
  • Professional, Certified, and Complementary Therapies Volunteers must have at least one year of experience.
  • Ability to maintain infection-control requirements.
  • Ability to perform basic arithmetic, including calculating rates, ratios, and percentages.
  • Ability to read and interpret business, professional, technical, and governmental materials; write reports, correspondence, and procedure manuals; and present information and respond to questions.
  • Strong written and verbal communication skills.
  • Ability to understand, read, write, and speak English.
  • Ability to support dying patients and their families using skills learned in volunteer orientation.
  • Ability to maintain confidentiality of patient and family interactions and information.
  • Ability to reliably follow through on patient care assignments.
  • Ability to perform the physical demands described, including standing, walking, manual dexterity, and lifting and moving objects up to 50 pounds.
  • Visual ability for close and distance vision, color and peripheral vision, depth perception, and adjustment of focus.

Responsibilities

  • Administrative Volunteers provide assistance with office functions and hospice-related activities to support daily operations.
  • Bereavement Volunteers offer emotional support to bereavement clients under the guidance of the Bereavement Coordinator and Volunteer Coordinator.
  • Patient Care Volunteers visit patients and families as outlined in the Plan of Care, providing companionship, caregiver relief, errands, and other supportive tasks.
  • Provide Angel/11th-hour bedside support to actively dying patients as directed in the Plan of Care.
  • Submit timely documentation of patient and family contacts or volunteer activities to the Volunteer Coordinator.
  • Participate in in-service programs and ongoing education relevant to the volunteer role.
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