Volunteers are an essential part of the team, offering time, compassion, and support to patients, families, and the organization. These unpaid roles provide opportunities to make a difference through companionship, bereavement support, administrative assistance, and end-of-life presence. Volunteers work under the direction of the Volunteer Coordinator and other designated staff. Volunteer duties vary by role. Administrative Volunteers assist with office functions and hospice-related activities. Bereavement Volunteers provide emotional support to bereavement clients under the guidance of the Bereavement Coordinator and Volunteer Coordinator. Patient Care Volunteers visit patients and families as outlined in the Plan of Care, providing companionship, caregiver relief, errands, and other supportive tasks. They may also provide bedside support to actively dying patients as directed in the Plan of Care. All volunteers document patient and family contacts or volunteer activities promptly and participate in in-service programs and ongoing education. Professional, Certified, and Complementary Therapies Volunteers must provide current evidence of licensure, certification, or training and experience. The role requires maintaining infection-control requirements and being at least 18 years old.
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