Volunteer-Portland East, OR

Compassus•East Portland, OR

About The Position

Volunteers provide unpaid companionship, bereavement support, administrative assistance, and end-of-life presence to patients, families, and the organization. They work under the direction of the Volunteer Coordinator and other designated staff. Volunteer duties vary by role and may include office support, emotional support for bereavement clients, visits with patients and families, caregiver relief, errands, and bedside support for actively dying patients. Volunteers document their contacts and activities and participate in in-service programs and ongoing education.

Requirements

  • Must be at least 18 years of age.
  • Professional, Certified and/or Complementary Therapies Volunteers must provide a current license, certification, or proof of training and experience.
  • Professional, Certified and/or Complementary Therapies Volunteers must have at least one year of experience.
  • Ability to maintain infection control requirements.
  • Ability to perform basic arithmetic, including calculations involving rates, ratios, and percentages.
  • Ability to read and interpret business, professional, technical, or governmental materials; write reports, correspondence, and procedure manuals; and present information and respond to questions.
  • Strong written and verbal communication skills.
  • Ability to understand, read, write, and speak English.
  • Ability to support dying patients and their families using skills learned in volunteer orientation.
  • Ability to maintain confidentiality of patient and family interactions and information.
  • Ability to reliably follow through on patient care assignments.
  • Ability to perform essential functions involving regular standing, walking, and manual dexterity, and to lift and move objects weighing up to 50 pounds.
  • Visual acuity for close and distance vision, color and peripheral vision, depth perception, and adjusting focus.
  • Ability to work in a healthcare setting with expected exposure to bodily fluids, infectious diseases, and typical field conditions.
  • Ability to routinely use standard medical equipment and tools associated with clinical care.

Responsibilities

  • Administrative volunteers assist with office functions and hospice-related activities that support daily operations.
  • Bereavement volunteers offer emotional support to bereavement clients under the guidance of the Bereavement Coordinator and Volunteer Coordinator.
  • Patient care volunteers visit patients and families as outlined in the Plan of Care and provide companionship, caregiver relief, errands, and other supportive tasks.
  • Provide Angel/11th-hour bedside support to actively dying patients as directed in the Plan of Care.
  • Submit timely documentation of patient and family contacts or volunteer activities to the Volunteer Coordinator.
  • Participate in in-service programs and ongoing education to stay informed about matters relevant to the volunteer role.
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