Volunteer Services Intern

Minnesota Historical Society • Saint Paul, MN

5h • Onsite

About The Position

The Volunteer Services Intern supports the Minnesota Historical Society (MNHS) Volunteer Services team in coordinating event volunteers, managing volunteer communications, and maintaining database infrastructure. This role focuses on delivering high-quality customer service to both staff and volunteers, assisting with recruitment, and capturing volunteer stories to highlight community impact.

Requirements

• Currently enrolled as an undergraduate or graduate student, or have graduated within the past 12 months at the time of application.
• Excellent Customer Service Skills
• Relationship builder
• Communicates well in person, on the phone, and through email
• Solid organization skills and attention to detail
• Interested in meeting new people of different ages and backgrounds

Nice To Haves

• Ideal candidates might be currently pursuing, or a graduate with a degree in the following areas: Non-Profit Management, Human Resources, Event Management, Government Relations, History, Psychology, Social Work, Sociology, etc.
• Experience volunteering either for a museum or in any other capacity is appreciated but not required

Responsibilities

• Support coordination of Event Volunteers - receive volunteer requests from MNHS staff, post opportunities, email volunteers, create detailed reminder emails, and follow up with staff and volunteers after the event
• Provide a high level of customer service to both volunteers and staff in other departments, ensuring consistent communication and relationship building
• Help plan and execute the annual Fall Volunteer Recognition event
• Assist with volunteer recruitment and placement, including posting shifts, updating opportunity descriptions, and setting up onsite training for new volunteers
• Write at least two Volunteer Spotlight articles for the Volunteer Newsletter and Website
• Attend at least four Special Events (scheduled around the intern’s availability) and get to know volunteers
• Systems Used: Volgistics volunteer management tool, Google Suite, HubSpot

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed