Volunteer Services Coordinator, Hospice

AccentCare, Inc. • Norwood, MA

3h • Onsite

About The Position

AccentCare is seeking a full-time Volunteer Services Coordinator for its hospice services in Norwood, Massachusetts, covering Norwood, Milton, and Fall River. This is not a remote or virtual position. The role coordinates volunteer services and supports the hospice volunteer program, including recruitment, screening, training, assignments, records, education, and recognition. The coordinator works with the Director-Patient Experience (DPE) to develop and implement the volunteer program and to connect volunteers with patient and organizational needs.

Requirements

• At least 2 years of professional experience as a volunteer in a healthcare, human services, or similar agency.
• Ability to coordinate, supervise, and evaluate volunteer services.
• Ability to organize, educate, and develop volunteer hospice personnel for patient and organizational needs.

Nice To Haves

• Associate degree preferred.
• At least 2 years of experience in a healthcare setting; hospice experience preferred.
• Hospice experience, especially in bedside volunteering, training, and supporting adults, preferred.

Responsibilities

• Maintain volunteer records, including current volunteer lists, availability, assignments, volunteer time, and personnel records.
• Participate in volunteer recruitment and conduct volunteer screening interviews.
• Collaborate with the Director-Patient Experience to develop and coordinate volunteer training classes and ongoing volunteer education and support meetings.
• Coordinate the activities of volunteers who are not involved in direct patient care.
• Assist the Director-Patient Experience in developing and implementing the volunteer program using community, regional, and national resources.
• Coordinate volunteer recognition activities.
• Receive information about new admissions.
• Assign volunteers to teams and provide them with the information needed to support patient needs.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Employee assistance program, pet insurance, and access to Calm meditation, sleep, and relaxation app.
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for first AccentCare-branded scrubs for patient-facing employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree