Volunteer Services Coordinator , Hospice

AccentCare, Inc. • Miami, FL

10d • Onsite

About The Position

AccentCare is hiring a full-time Volunteer Services Coordinator in Miami, Florida, covering Miami and surrounding areas. The role coordinates volunteer services for hospice, organizing and supporting volunteers to meet patient and organizational needs. The coordinator maintains volunteer records, helps recruit and screen volunteers, develops training and ongoing education in collaboration with the Director-Patient Experience, coordinates non-patient-care volunteer activities and recognition, and assigns volunteers to teams based on new admissions and patient needs. The position is onsite, not remote or virtual. Pay is based on years of experience.

The preferred education is an associate degree. Candidates should have at least two years of professional volunteer experience in healthcare, human services, or a similar agency, and the ability to coordinate, supervise, and evaluate volunteer services. Healthcare-setting experience is preferred, as is hospice experience—particularly bedside volunteering and training and supporting adults.

AccentCare describes its culture as purpose-driven and collaborative, emphasizing excellence, integrity, compassion, and care for patients and employees. Benefits include medical, dental, and vision coverage; paid time off and holidays; professional development; a company-matching 401(k); flexible spending and health savings accounts; wellness offerings; achievement and milestone recognition programs; and company store credit for first AccentCare-branded scrubs for patient-facing employees.

Requirements

• At least two years of professional experience as a volunteer in a healthcare, human services, or similar agency.
• Ability to coordinate, supervise, and evaluate volunteer services.
• Ability to organize, educate, and develop volunteer hospice personnel for patient and organizational needs.

Nice To Haves

• Associate degree preferred.
• At least two years of experience in a healthcare setting; hospice experience preferred.
• Hospice experience, especially bedside volunteering and training and supporting adults.

Responsibilities

• Maintain volunteer records, including current volunteer lists, availability, assignments, time, and personnel records.
• Participate in volunteer recruitment and conduct screening interviews.
• Collaborate with the Director-Patient Experience to develop and coordinate volunteer training classes, ongoing education, and support meetings.
• Coordinate activities of volunteers who are not involved in direct patient care.
• Assist the Director-Patient Experience in developing and implementing the volunteer program using community, regional, and national resources.
• Coordinate volunteer recognition activities.
• Receive information about new admissions.
• Assign volunteers to teams and provide them with information needed to support patient needs.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings, including an employee assistance program, pet insurance, and access to Calm.
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for first AccentCare-branded scrubs for patient-facing employees.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree