Volunteer Services Coordinator

City of O'Fallon•O’Fallon, MO
•$26 - $32

About The Position

The City of O'Fallon is hiring a Volunteer Services Coordinator to coordinate volunteer recruitment, placement, training, and retention. The position connects volunteers with opportunities to support City departments, programs, and special events while building relationships throughout the community. The coordinator also plans City-sponsored events and volunteer recognition activities, maintains volunteer records and systems, supports purchasing and inventory, follows City finance and budgeting procedures, and provides general instruction and feedback to the Citizens First Administrative Assistant as needed.

Requirements

  • Bachelor's degree in a related field, or a combination of education and experience that provides the necessary knowledge and skills.
  • Two to three years of related experience in volunteer coordination, community engagement, event planning, or a similar position.
  • Possession of, or ability to obtain, a valid Missouri driver's license for the type of vehicle or equipment operated.
  • Knowledge of volunteer administration and human resources practices.
  • Knowledge of community demographics and event planning.
  • Knowledge of modern office procedures, records management, and computer software applications.
  • Ability to plan, organize, coordinate, and direct volunteer activities.
  • Ability to analyze problems, develop solutions, and implement effective procedures.
  • Strong organizational, interpersonal, oral, and written communication skills.
  • Ability to build and maintain positive relationships with volunteers, City employees, community organizations, and the public.

Responsibilities

  • Recruit, coordinate, train, and supervise volunteers supporting City departments, programs, and special events.
  • Develop and promote volunteer opportunities through presentations, digital media, print materials, and social media, ensuring compliance with Americans with Disabilities Act requirements.
  • Plan and coordinate City-sponsored events and volunteer recognition activities.
  • Work with City staff to identify volunteer needs and create opportunities that support departmental goals.
  • Interview, screen, place, orient, and train volunteers.
  • Build and maintain relationships with schools, nonprofit organizations, civic groups, local businesses, and other community partners.
  • Manage the volunteer database, maintain accurate records, and address system-related concerns.
  • Stay current on volunteer administration practices through research, training, and professional development.
  • Purchase supplies, obtain bids and quotes, and maintain department inventory.
  • Follow City finance and budgeting policies and procedures.
  • Provide general instruction and feedback to the Citizens First Administrative Assistant as needed.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid accident and life insurance.
  • Optional Health Savings Account with employer contributions.
  • Flexible Spending Accounts.
  • Optional pet insurance and identity-theft protection.
  • Wellness incentives and onsite workout facilities.
  • Discounted membership at the Renaud Fitness & Aquatic Center.
  • Employee Assistance Program.
  • Three weeks of vacation for new hires.
  • 11 paid holidays and one personal holiday.
  • Sick leave.
  • Extended illness leave for personal or family care.
  • Missouri LAGERS L-6 Pension Plan.
  • 457(b) retirement plan options.
  • Tuition reimbursement.
  • Some City facilities have designated, fully furnished Zen and lactation rooms.
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