Volunteer Services Coordinator

City of O•O, MO

About The Position

The City of O'Fallon is seeking an organized, enthusiastic, and community-minded Volunteer Services Coordinator to connect volunteers with opportunities supporting City departments, programs, and special events. The role coordinates volunteer recruitment, placement, training, supervision, and retention, and builds relationships with volunteers and community partners. It also supports City-sponsored events, volunteer recognition, volunteer data management, departmental purchasing and inventory, and adherence to City finance and budgeting procedures.

Requirements

  • Bachelor's degree in a related field, or a combination of education and experience providing the necessary knowledge and skills.
  • Two to three years of related experience in volunteer coordination, community engagement, event planning, or a similar position.
  • Possession of, or ability to obtain, a valid Missouri driver's license for the type of vehicle or equipment operated.
  • Knowledge of volunteer administration and human resources practices.
  • Knowledge of community demographics and event planning.
  • Knowledge of modern office procedures, records management, and computer software applications.
  • Ability to plan, organize, coordinate, and direct volunteer activities.
  • Ability to analyze problems, develop solutions, and implement effective procedures.
  • Strong organizational, interpersonal, oral, and written communication skills.
  • Ability to build and maintain positive relationships with volunteers, City employees, community organizations, and the public.

Responsibilities

  • Recruit, coordinate, train, and supervise volunteers for City departments, programs, and special events.
  • Develop and promote volunteer opportunities through presentations, digital media, print materials, and social media while ensuring compliance with ADA requirements.
  • Plan and coordinate City-sponsored events and volunteer recognition activities.
  • Work with City staff to identify volunteer needs and develop opportunities that support departmental goals.
  • Interview, screen, place, orient, and train volunteers.
  • Establish and maintain relationships with schools, nonprofit organizations, civic groups, local businesses, and other community partners.
  • Manage and maintain the volunteer database, ensuring accurate records and addressing system-related concerns.
  • Stay informed about volunteer administration practices through research, training, and professional development.
  • Purchase supplies, obtain bids and quotes, and maintain department inventory.
  • Follow City finance and budgeting policies and procedures.
  • Provide general instruction and feedback to the Citizens First Administrative Assistant as needed.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid accident and life insurance.
  • Optional Health Savings Account (HSA) with employer contributions.
  • Flexible Spending Accounts (FSAs).
  • Optional pet insurance and identity-theft protection.
  • Wellness incentives and onsite workout facilities.
  • Discounted membership at the Renaud Fitness & Aquatic Center.
  • Employee Assistance Program (EAP).
  • Three weeks of vacation for new hires.
  • 11 paid holidays and one personal holiday.
  • Sick leave.
  • Extended illness leave for personal or family care.
  • Missouri LAGERS L-6 Pension Plan.
  • 457(b) retirement plan options.
  • Tuition reimbursement.
  • Some City facilities feature designated, fully furnished Zen and lactation rooms.
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